Case Studies

Field Force Automation Helps HCL Improve CSAT by 92%

April 15, 2015

A combination of a mobile app, GPS, and back-end CRM helps the company ensure that the right Field Engineer reaches the right customer quickly and resolve the query on time. Ensuring ...

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BHEL Chennai’s Successful IP v6 Migration

November 10, 2014

The company had to comply with stringent Govt of India guidelines on IP addressing, so it undertook this arduous task of migrating their network from IPv4 to IPv6

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Building Castles out of IT! Godrej Properties Did Just That

June 10, 2014

A CxT project builds a new skyline of revenue growth, conversion figures and operational efficiencies for this real estate enterprise. Here’s a grounds-up account of its success story

General Motors Invests in IT For Global Manufacturing Operations

May 15, 2014

Using the PFCN developed by Cisco, GM hopes to save more than 30% time on managing software across its global networks

ONGC’s Innovative Implementation of WiMAX Based BWA System

May 15, 2014

The successful deployment of the BWA system at ONGC work centers in Gujarat & Neelam Offshore complex has enabled integration of SCADA data with SAP ERP system to realise seamless flow of information from instruments to the board room

Platinum Mining Company Deploys Cisco Ethernet to Cut Costs

May 15, 2014

Anglo Platinum developed a strategy to integrate the radically disparate worlds of the process control networks and the corporate data network into a secure platform for enterprise

Expect 32 Billion Devices to Communicate Real-Time by 2020

May 14, 2014

According to the seventh EMC Digital Universe study, India’s digital universe shall grow nine-fold by 2020, out of which data generated by Internet of Things shall be 10%

How Flywheel Logistics Uses IT to Drive its Transportation Business

May 14, 2014

IT is the backbone of operations from the day one in this organisation and as business and operations grows or a new service launches, the IT systems and their investments are planned accordingly

How the Public Transport System was Modernised in Raipur

April 24, 2014

The Challenge: Municipal Corporation of Raipur manages the city transport buses. They have eighty buses which will increase to 150 within a year. They wanted to monitor the departure and ...

How SocialXtend Helped Encore Employees Collaborate Better

April 7, 2014

Encore Capital Group, an established debt-management and recovery solutions firm based in San Diego, California, needed to take information scattered among multiple IT products' chat and group-discussion platforms and aggregate ...

Bajaj Capital Improves Customer Responsiveness Using Dell Storage Solutions

February 12, 2014

Advertorial The challengeThe financial services industry has undergone unprecedented growth in the last few years resulting in rapid growth of data used and stored. Consequently, this resulted in ...

Oracle HCM Cloud to Support Rapid Talent Management at Kalpataru

February 3, 2014

Kalpataru Limited, one of India's leading real estate development conglomerates, recently went live with Oracle Human Capital Management (HCM) Cloud, part of Oracle Cloud. The company, which already employs 1200 ...

Saudi Arabia’s Leader in Auto Finance Adopts InfrasoftTech’s Lending Platform

January 21, 2014

InfrasoftTech, a specialist software products & services provider for global financial enterprises, today announced the successful go-live of their OMNIEnterpriseTM Lending Solution at Al Yusr Installment Company. Al Yusr is ...

Hindustan Petroleum Deploys Trend Micro’s Comprehensive Security Solution

December 2, 2013

HPCL also opted for the vendor’s InterScan Mail security and InterScan Web security solutions, which provided sufficient gateway security for the company

Overflow to Workflow: Business Problems Solved through Social Collaboration

November 29, 2013

Scattered silos get transformed into a common collaborative for Encore Capital Group employees, thanks to SocialXtend, an enterprise social collaboration tool by AgreeYa Solutions.

Announcement: PCQuest Best IT Implementation Awards 2013 Case Studies are Now Online

September 11, 2013

We’ve created a new section for Case Studies on our website, which will serve as a comprehensive repository of IT success stories by organizations in India.

Mahindra and Mahindra Deploys the Highest Number and Types of IT Projects This Year

September 10, 2013

For the first time, PCQuest introduces a special set of awards to recognize
organizations for their overall IT initiatives and strategy. M&M Group tops the charts for max number/types of IT projects in a year.

SBI CIO SK Mishra on Requirements for Bringing Change with IT in a Large Organization:

September 10, 2013

For the first time, PCQuest introduces a special set of awards to recognize organizations for their overall IT

initiatives and strategy. State Bank of India gets recognized for their change management initiatives