Dr. Lal PathLabs - Health Connect

The Problem: Though various lines of business applications helped the lab in running its business but there was limited integration between the applications. This resulted in business challenges like accurate and real time reporting, impact on desired service levels for customer, managing business growth etc.

The Solution: So PathLabs needed a centrally deployed secure, scalable and easy to use business solution to manage business growth across multiple geographies -a solution which is adaptable and flexible to incorporate evolving processes in a rapidly expanding organization. They required a solution that can enhance patient convenience and maintains high transaction volume with clinical precision. The path lab implemented Health Connect, an ERP for enabling the organization to automate and simplify business processes and strengthen internal control.

The Result: It included integrating specialized solutions like lab information system, document management system & business analytics in combination with ERP. It provided a Point-of-Sale solution to manage patient registrations & billing for individuals and corporate clients along with day-to-day receivables management.