eSys : ERP deployment

eSys is headquartered in Singapore, but its functioning is spread across

branch offices in 31 countries, each of them having different and specific

localization needs. The company required a global business solution that could

easily meet these requirements. For example, to take advantage of reduced

business costs in India, eSys moved its world-wide back office operations. As a

result, key localization requirements for the Indian operations were tax

environment, payroll, customer relationship mgmt, product returns mgmt, and

region-wide invoicing. MS Business Solutions-Navision software was chosen by

eSys executives to automate and integrate the company's various functions and to

meet the needs of its various subsidiaries. The company selected All e

Technologies to implement the solution.

All e Technologies worked with eSys and the separate localization needs of

various eSys subsidiaries could be met by having separate databases for each

subsidiary. However, all databases reside on a central server located in

Singapore, using a single installation of MS —Navision. It can accommodate needs

of different geographies, by having a centralized architecture, which

consolidates the country's operations, streamlines refund and merchandise

exchanges, Improves efficiency and responsiveness to customers, provides

real-time, accurate overview of fixed assets, maintains comprehensive employee

records, and has Localized the solution to meet local business needs.