Le Passage to India Tours & Travels-Travel Assist

The project involved a complete B2B travel and tour management application

that enables an organization to manage the tour operations cycle from enquiry to

balance sheet. The application takes care of all tour business segments; FIT,

GIT Series, Ad hoc, Charters and Excursion management. It also offers features

such as product planning, operations, and accounting and MIS suite for all

levels of executives. The application also has an integrated booking engine and

modules for B2C can be provided separately for hotels, transport and packages.

It has modules like Centralized Content Management, Centralized Contracting,

Enquiry and Operations, Booking, Quality, Profile Management along with To Do

task management, Sales team activity management, Centralized image gallery and a

comprehensive MIS suite. The entire system has replaced the manual front office

and book keeping jobs, in which the travel business has to devote most of its

time. The system is highly customizable, taking into account all the

permutations and combinations of the travel industry. With this, the client is

able to finalize both international and Indian accounts within 23 days, unlike 3

months earlier. It is based on Oracle 10g and can be integrated with Oracle

Financials as well. Overall, the project integrates all points of sales (like

mail, website and call center) to a central database and provides flexibility

for generating any type of information/MIS anytime, anywhere.