With around 500 centers spread pan India including divisions such as head
office(HO), regional offices(RO), education centers(Center), etc it was becoming
very difficult for the organization to propagate the conceptualized business
policies to the respective regional offices for communication to the appropriate
staff at the Center. Also, after the policies are implementing, the RO needs to
know the difficulties being faced, collaborate with the center staff to assist
and support in clarification, feedback for policy enhancement etc. Similarly HO
staff designing the policies need to be informed and thus collaborate to design
enhancements soon enough to catch the market before the policy lapses.
As a result the need for continuous communication & collaboration among HO,
RO, Centers was required to make sure the implementation of business policies
and plans are in the same lines of the design, consistent at all locations with
respect to the services reaching prospects/customers. Plus sending business
policies and other such confidential data over email was a potential threat to
the company.
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Implementation Partner | ||
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Finally SharePoint Server 2007 with Windows Server 2003 and My-SQL 2005 was
used to create a central portal for publishing the policies. This also helped
them to embed features such as collaboration, online discussion, single sign on,
archiving/indexing, etc.