NSTL: Automation of Commercial Vehicle Loan Booking Process

Functionality & Features: Using Newgen's tools Omniscan (bulk scanning of documents), Omniflow(Business process management) and OmniDocs(Document management repository), they have built a custom-made system that accelerated L&T Finance's vehicle loan booking process. These mechanisms helped to reduce the high turnaround times that L&T finance were facing, and inefficient tracking of loan documentation. It is a comprehensive end-to-end document management system customized unlike other such BPM systems available in market. It helped L&T file over 2,00,000 cases in 6 months. The turnaround time reduced by 75%, and the operational costs were cut by 80%. The judges liked the impact of the product on L&T's performance, helping to cut costs massively.

USP: Comprehensive end-to-end document management system customized unlike other such BPM systems available in market. The Newgen BPM suite supports easy building of highly efficient functional desktops forhuman interaction. By using Web 2.0 based desktop, analysts can compose an end-user interface, where users can view both the electronic form and the document images,checklists, to-do lists and exceptions for easy work processing.

Impact: Helped L&T file over 2,00,000 cases in 6 months. Turnaround time reduced by 75%, and operational costs cut by 80%.