TWAD or Tamil Nadu Water supply and Drainage Board implements water Supply and Drainage / Sewerage Schemes at a cost of around Rs 1,500 crores every year for all urban and rural local bodies in Tamilnadu. And to manage this huge task a good MIS was required to improve productivity and achieve total transparency in the system. Before the implementation of this project, data collection and compilation was done from 114 offices of TWAD Board spread across the entire state. Data collection used to happen in each of 114 offices using standalone applications and were sent to the head office and regional offices via email, CDs etc. The data collected at head office and regions were compiled using another stand alone software manually. This process was very time-consuming. and hence the department planned to Integrate the whole process using an Internet/Intranet based application developed and implemented jointly by 'TWAD Board' and 'NIC, Chennai'.
The aim of this project was to use IT to implement e-Governance in TWAD Board in order to attain improved productivity and transparency in the organization. After the deployment of the project, due to centralized system, the data collection is done by automating the processes at the field offices and a lot of Periodicals, Statutory Schedules, Daily Reports, MIS Reports and Board Reports are generated by all offices online as and when required without the need for any manual compilation.