Piramal Diagnostics Services : Apex Plus Laboratory Info System

Piramal Diagnostic Services is India's largest Pathology & Radiology Centre

chain from pharmaceuticals major Piramal Healthcare. They provide advanced

diagnostic facility under one roof. X-Ray, MRI, CT-scan or even blood test or

any other pathology test used to be conducted in the laboratories and then their

reports sent to the centres.

The turn around time for test reports was long and in cases where tests

reports were required urgently, this manual process of sending the results of

the test was causing delays in diagnosing. Not only was there delay in

reporting, but there were also instances that the doctors were not having the

status of the reports. Tracing the samples sent for tests was also becoming an

issue for the organization. To counter these problems, the organization opted to

implement a Laboratory Information System.

Post implementation of the Laboratory Information System the process has

become automated from being a manual and error-prone one. Since, the data

transfer about a test result takes place directly from the medical equipment to

the LIS application. manual entries no longer happens thereby eleminating

chances of error. Also the doctors can authenticate the reports online by giving

their digital signatures.

Now as a future plan, Piramal Diagnostic wants to develop a patient service

module on top of this LIS solution through which the patient would be able to

take his report online by logging in through a website.