POWERGRID CORPORATION OF INDIA : Converged IT & Comm Network

PowerGrid is present at multiple locations across India with 13 tier-2

offices and 200 tier-3 offices and needs a robust multi-channel communication

system for smoothly communicating with all its offices. The company wanted to

increase interaction among tier-1, tier-2 and tier-3 offices to avoid split in

organization culture, enabled knowledge sharing between field and corporate

people. Reducing operational expenditure of the company by cutting down

communication and traveling costs was another issue faced by the organization.

To counter these issues, PowerGrid started a convergence project called EWAN

which provides POWERNET(data/web),VOICENET(telephony) and VIDEONET (video)

services. EWAN has done consolidation of Finance and Accounts operations located

at Data Centre in Corporate Centre, Gurgaon. This has led to early closure of

accounts, robust reporting system for decision making by middle and upper

management and adherence to compliance according to regulatory requirements.

After implementation of this project, VOICENET services division has saved Rs 23

lacs per annum by avoiding local and ISD calls and a single review meeting

results in saving of Rs 2.5 lacs thru the use of VIDEONET, as tour, travel and

boarding expenditures are avoided.