Maruti Suzuki SCross’ SMARTPLAY Infotainment System

  • Overall Rating

  • Performance

  • Features

  • Price

Key Specs

    7-inch touch screen, USB, Aux-in, CD, Bluetooth, Navigation, Voice command , Mirror link

Pros: Call quality, ease of use

Cons: At times it is difficult to add a destination

Bottomline: The Smartplay infotainment system not only adds to the music experience but also the smart navigation system makes driving through crowded cities such a joy.

The new crossover S Cross from Maruti comes equipped with a Suzuki’s 7-inch touchscreen SmartPlay infotainment system, that was first introduced with the top model Ciaz. The voice controlled system offers smartphone integration, hands-free calling and audio streaming.

The SMARTPLAY Infotainment System

SMARTPLAY is a 7″ WVGA TFT display touchscreen infotainment system that allows you to forget buttons and dial with your voice. Select songs, albums and artists as you speak. There’s a built-in GPS wherein maps are pre-loaded on SD card, so you can navigate and reach places with ease.

Placing of buttons and ease of use

On tapping the power button you will be shown home screen of the system. Four modes viz Listen, Call, Drive, Connect take up most of the screen. On the left, buttons for volume are housed and on the right are three buttons, tapping the Home button will take you back to home screen while you are accessing other menu items, second is voice control to enable voice command and the third is settings button that will take you to settings for each respective menu. And in the top center, clock is displayed. All the buttons are nicely placed and are highly responsive thus can respond to the slighest touch to give you a hassle free entertainment experience and you can concentrate more on driving.

placing of buttons

Listen Mode

This mode allows you to choose and connect to various sources of entertainment like FM, USB, Aux-in, smart phone. So you can break free of music library and tune in to your favorite stations at just a tap of a button.

You can preset up to 18 radio stations so you will never miss out on your favorite one. The integrated system automatically mutes music and entertainment as you receive a call and switches back in action as you end it.

listen mode

During music playback, a tap onto the centre of the screen launches quick function menu. Scroll through entertainment with play, pause, forward, rewind, previous track, next track, shuffle and repeat always on your fingertips.

The system can also be commanded via voice input and allows you speak out artist, album or song title to select the track to be played. We tested this feature using iPhone 5S and SMARTPLAY easily recognized our accent and started playing the selected track. It supports formats such as mp3, aac, mp4, wma, H.264, mpg, and wav. 

Call Mode

When connected with a smart phone this section displays SMSes received, your synchronized phone book, and recent calls. It also allows you to make calls.

call mode

Call quality is excellent and voice did not fumble or breaks during a call in progress.

Drive Mode

Adding a new address is breeze and you can also select, block, add or create places and routes. You can choose your preferences of routes – shortest, fastest or optimized. Search for points of interest or mark your favourite destinations or refer to the menu to check out last visited places. The map also displays important information including name of the street, distance and expected time of travel.

drive mode

The customized maps pre-loaded in SD card for India include several popular points of interest, including Maruti Suzuki Service Centres, hotels/motels, public places etc. Some of the features are city centric and are available in select cities.

Connect Mode

Apart from Bluetooth, SMARTPLAY also offers direct connectivity via Mirror Link wherein compatible smart phones can be connected via USB port and once connected with USB, you can touch and access apps on your smartphone directly on the display.

connect mode

When we connected Samsung Galaxy S5, the home screen morphs itself and displays the car mode version of your smart phone screen.

Phone now displays dial pad and contact list, enables voice recognition via smart phone, and tapping on music gives you access to your music library. When you will use Mirror Link without bluetooth connectivity, micro phone won’t work so you will not be able to make/receive calls. Thus to get most out of it, connect your phone with Bluetooth also.

43 Comments so far

Jump into a conversation
  1. Sanjay
    #1 Sanjay 21 April, 2016, 04:22

    Can this be boughtr seperately and fitted in Ciaz VDI(O)?

    Reply this comment
  2. baskar
    #2 baskar 27 April, 2016, 13:01

    usb mode was auto jumping to fm mode frequently

    how to sort out, is it software issue

    Reply this comment
  3. Fab
    #3 Fab 22 June, 2016, 10:20

    Do i need to install any app. On my galaxy s5 for mirrorlinking.
    Coz its not working.
    Its just shows connecting symbol n never starts.

    Reply this comment
    • Disappointed
      Disappointed 21 August, 2016, 03:24

      Both my Samsung Galaxy S5 and my wife’s Samsung Note 5 do not mirrorlink with the Suzuki Smartplay. Suzuki know this. The local dealer is very frustrated about it as the mirrorlink equivalent for iPhone works fine. But not Android. If being able to use the apps on your phone is important to you while you drive, think twice before buying this car.

      Reply this comment
      • Veeru
        Veeru 9 September, 2016, 06:41

        Mirror link is moody and buggy. Better to wait for Android Auto upgrade to be available, which i hope is soon.

        Reply this comment
    • Arjun
      Arjun 30 October, 2016, 06:18

      Mirrorlink doesn’t fully mirror the phone screen on the Head Unit. It just lists out the compatible apps, which can be used in the smartplay infotainment system. Few mirrorlink compatible apps are Rockscout and Sygic.

      Reply this comment
  4. Naveen Rajappan
    #4 Naveen Rajappan 4 August, 2016, 10:54

    Hi all let me know how to configure note 4 with ertiga zxi plus

    Reply this comment
  5. Megs
    #5 Megs 20 August, 2016, 16:13

    Is the screen of the infotainment system scratch proof or we have to put any screen guard?

    Reply this comment
  6. jackson
    #6 jackson 28 August, 2016, 16:29

    Hi ,

    I want to enable video on driving , at-least my co passengers find it usefull on long dive , how can I do that?

    Secondly what is the screen resolution for the smartplay and what video formats does it support , 720hd videos could not be seen.

    Reply this comment
  7. Ajay
    #7 Ajay 21 September, 2016, 18:53

    Very diappointed
    Which video format does baleno apple smartplay screen support . And the.big irony is that even the service provider and attender executive dont know about it.
    According to them MP4 720 will support but itz not working. Itz full of mash up

    Reply this comment
    • Viju Raju
      Viju Raju 28 September, 2016, 02:53

      it will work only if you have kept the car parked with hand brake. Video will not be running when you release the hand brake.

      Reply this comment
    • Hardyal Singh
      Hardyal Singh 10 October, 2017, 10:17

      Full HD MP4 ( 1920x 1080P) videos are supported by infotainment system.

      Reply this comment
  8. Ajay
    #8 Ajay 21 September, 2016, 18:54

    Which video format does baleno apple smartplay screen support . And the.big irony is that even the service provider and attender executive dont know about it.
    According to them MP4 720 will support but itz not working. Itz full of mash up

    Reply this comment
    • Arjun
      Arjun 30 October, 2016, 06:13

      In my Ciaz, it supports 640×360 resolutions videos. And the video is not displayed once the handbrake is released, While the audio plays in the background.

      Reply this comment
  9. Harshad Hapani
    #9 Harshad Hapani 23 September, 2016, 08:03

    my Samsung Galaxy Note 5 do not mirrorlink with the Suzuki Smartplay. Suzuki know this. The local dealer is very frustrated about it as the mirrorlink equivalent for iPhone works fine. But not Android. If being able to use the apps on your phone is important to you while you drive, think twice before buying this car.

    Reply this comment
  10. MAHESH KARKI
    #10 MAHESH KARKI 27 September, 2016, 06:50

    Very nonsense…. Nexa not updated Navigation system..

    Reply this comment
  11. Raghu
    #11 Raghu 18 October, 2016, 11:48

    Hi, I have an ertiga VXI facelift. Can the ertiga zxi -smartplay-infotainment-system be fitted to the XVI as replacement ?

    Reply this comment
  12. Naveen
    #12 Naveen 30 October, 2016, 18:31

    Hi all I have ertiga zxi plus and galaxy note 5.how can I watch video on ertiga smartlink play

    Reply this comment
  13. Hrishikesh
    #13 Hrishikesh 5 December, 2016, 14:34

    Is their any other alternate option to mirrorlink as I have Asus Zenfone 3 which is not their in the list of mirrorlink. Or can our phones be added to this list??

    Reply this comment
  14. BABA AUTOS
    #14 BABA AUTOS 8 December, 2016, 11:02

    Hi,Present only 1Radio station is working (Vitara Breeza Zdi+) and one more car navigation system routes and places are not showing during use the navigation system (Vitra Breeza Zdi+)

    Please contact with us on 8872013211,8872013032,9464850650

    Reply this comment
  15. Govind
    #15 Govind 9 December, 2016, 15:19

    Last week I did installed Pioneer F80BT system in my new Ertiga VXI Automatic. Best performance with Android Auto and my mobile is connected fully with USB 2 and USB 1 with any USB memory including 500 GB portable HDD. Plays all movie format MP4, VOB and AVI. Best of it the video continue to play even during driving. Also Navigation directly from Google. Coated 50000 directly with Maruti dealer

    Reply this comment
  16. sacha
    #16 sacha 13 January, 2017, 09:41

    Does smart connect works wit samsung note 3 neo set

    Reply this comment
  17. Anil Bajpai
    #17 Anil Bajpai 25 January, 2017, 08:50

    The smart play system is a wastage of money, considering its outdated MAP data for navigation.
    its last released MAP data is almost 1 year old (released in Mar 2016) and even at that time the actual changes in highways and city roads were not upto date. i have personally experienced this, the highways which are more than 5 years into existence are also not marked correctly. it has made me land into trouble on many occasions.
    worst part is that MARUTI is not bothered about its updation.

    better use some google device or a retrofit system which will give better results at much lesser cost.

    Reply this comment
  18. MAHESH KARKI
    #18 MAHESH KARKI 6 March, 2017, 06:10

    My S Crosss Car Smartplay Infotainment System got dust behind screen, I requested Maruti authorized service dealer Kataria Ahmedabad but they ignore to clean it due to warrantee .

    Anybody have idea how can remove dust from behind screen.

    Reply this comment
  19. Manish
    #19 Manish 15 March, 2017, 08:00

    This can fit in shift zxi

    Reply this comment
  20. Menon
    #20 Menon 3 April, 2017, 01:20

    Iphone 7 not getting connected, whereas other phones were getting connected without any problem

    Reply this comment
  21. Laksh
    #21 Laksh 15 April, 2017, 05:07

    How to unlock car devices

    Reply this comment
  22. Sujay
    #22 Sujay 17 April, 2017, 07:53

    Does the apple car play app work with 5/5c/5s? I wish to have the Google maps display on the car screen.

    Reply this comment
  23. Kiran Kumar
    #23 Kiran Kumar 7 May, 2017, 13:03

    Hi
    Our car screen guard had some crack.can we know that how can we change that

    Reply this comment
  24. Kiran Kumar
    #24 Kiran Kumar 7 May, 2017, 13:05

    Our car media player screen guard had some crack.can we know that how can we change it.

    Reply this comment
  25. Kiran Kumar
    #25 Kiran Kumar 7 May, 2017, 13:08

    Our car media player screen guard had some crack.can we know that how can we change that

    Reply this comment
  26. Kiran Kumar
    #26 Kiran Kumar 7 May, 2017, 13:12

    Our car screen guard had some crack.can we know that how can we change that

    Reply this comment
  27. Harshit patel
    #27 Harshit patel 15 May, 2017, 18:37

    from where i get maruti infotainment system ? price?

    Reply this comment
  28. Ajith
    #28 Ajith 18 May, 2017, 02:37

    Need car sterio in thiruvanthapuram

    Reply this comment
  29. Chauhan nit
    #29 Chauhan nit 27 October, 2017, 12:36

    Can it works in baleno delta

    Reply this comment

Your data will be safe!Your e-mail address will not be published. Also other data will not be shared with third person.