Success Stories

Oberoi Realty – Project Delight

June 1, 2011

The CRM solution has improved customer interactions, be more compliant, reduce human errors and costs, and improve productivity and TAT.

ICICI Bank – PIVOTAL CRM

June 1, 2011

A CRM that brings all customer data under one roof, thereby saving relationship managers’ time and significantly improving lead conversion rate.

ICICI Bank – Product 2 Customer CRM

June 1, 2011

A project that uses people, processes, and technology to put the customer in the center. The bank saw astonishing results because of this.

CDRN Secretariat – Corporate Disaster Resource Network

June 1, 2011

To empower the efficient delivery of more humanitarian relief, CDRN Secretariat implemented this IT solution

Hexaware Technologies – Global Customer Relationship Management Solution

June 1, 2011

The solution gives single view of global sales data, 10% improved productivity and 50-60% faster response time to RFPs

Hero Honda – Connect Dealer Management System

June 1, 2011

530 dealerships across 650+ locations have been brought on a single platform to improve customer service, optimize inventory, and analyze sales data.

Fullerton Securities & Wealth Advisors – Tech Platform for Wealth Mgmt & Capital Markets

June 1, 2011

A solution to first understand customer needs through a no-obligation financial plan and then offer relevant financial solutions.

Essar Steel – Deepening Customer Relationship

June 1, 2011

Within six months of deployment, Essar registered 4000+ opportunities, 35000+ visits to its self-service portal, and identified 1000+ prospects.

Cybage – Dynamics CRM 4.0 implementation

June 1, 2011

40% more leads created per week, 27% more sales calls per day, 45% more effective lead tracking achieved with this deployment.

Aircel Customer Care Organization – Customer Care Solution

June 1, 2011

This solution provides customer care execs with a single window view to 140 back-end apps, thereby cutting down AHT by 15%.

Sonic Biochem Ext – Project Phoenix

June 1, 2011

The company’s homegrown ERP had reached its limits after 10 years, leading to the deployment of a commercial ERP package.

SEW Infrastructure – Chetas

June 1, 2011

The system allows them to forecast and allocate the right resources to projects, and ensure end-to-end process visibility nationwide.

Indian Oil Corporation Limited – Customer Acuisition Retention and Enrichment

June 1, 2011

Implementation of CARE helped IOCL in following a customer centric approach and increasing efficiency.

Essar Steel – IT Solution for Standardization & Reporting

June 1, 2011

To get visibility and complete control over the flow of information, Essar implemented this IT solution

GODREJ AGROVET – GAVL SAP Implementation Project

June 1, 2011

The SAP solution allowed Godrej Agrovet to monitor its business efficiently across its 65 locations.

Essae Digitronics – ERP Implementation

June 1, 2011

With the ERP implementation, company gained excellent visibility into its entire business process

iGate Global Solution – ManageMe

June 1, 2011

Management software that integrates and synchronizes bandwidth, CRM solutions and internal HRM functions

YES Bank – YESAsset – Multi Source Assessment

June 1, 2011

The bank wanted to promote people within the organization rather than hiring top personnel at the top management level

Dr. Lal PathLabs – Health Connect

June 1, 2011

ERP deployed to enable the organization to automate and integrate its different business applications.

Yes Bank – IT Governance, Risk & Compliance Competency Framework

June 1, 2011

Upgrading the IT infrastructure at YES Bank Ltd while finding a more effective method of utilizing resources.