13 Best Mobile CRM Apps For SME's

Now the SME’s are focusing towards the mobility solutions and mobile customer relationship management is one of them. So, here are some best mobile CRM applications available in the market with their feature comparison chart.

Sugar Mobile

This app is an extension of the Sugar Professional or Enterprise Editions for Apple's iPhone and iPad. It simplifies the access and interaction with customer data while on the go and allowing users to log calls made on the mobile phone via the Mobile app. Any address can be clicked on to bring up the Google map location, and changes to system data are updated in real-time.

SAP Business ByDesign

The SAP Business ByDesign provide intuitive and comprehensive mobile CRM solution. From your mobile phone, you can navigate the entire ERP and CRM system, modify your views, check inventory availability at multiple locations and create new sale orders. At this moment, its access is limited to iPhone but in future SAP is planning to support Android,  Blackberry and Windows Phone.

Salesforce Chatter

It is a cloud-based social enterprise collaboration application and platform. It leverages the social features popularized by consumer social networking sites like Facebook — such as profiles, status updates, and real-time feeds. Monitor your group discussions and developments, access files, update records with this app. One can also use Salesforce Mobile SDK to create highly customized, collaborative mobile apps

Batchbook

It is a social CRM program for SME’s that supports an iPhone app and provide mobile access  to social networking contacts and basic CRM functionality. All changes are synced with the main Batchbook account.

CWR Mobile CRM

CWR Mobile CRM is a mobile client for field sales and service people using Microsoft Dynamics CRM. It works on the Windows Phone, iPhone, iPad, BlackBerry and Android platforms.

Sybase Mobile Sales for SAP CRM

The Sybase Mobile Sales for SAP CRM application is designed to give sales teams fast, reliable access to SAP CRM data from any mobile device.

Oracle Mobile Sales Assistant and Oracle Mobile Sales Forecast

Oracle Mobile Sales Assistant and Oracle Mobile Sales Forecast connect sales users with their Oracle CRM on Demand applications. You can Manage your key customer relationships data in real time from your handheld device and Integrate with on-device calendar and contact applications (iPhone only).

Resco MobileCRM

It is a mobile client for sales force and field service people that allows field workers to access Microsoft Dynamics CRM data from the iPhone. Instead of having to call the office, field reps can access the data themselves.  You don‘t need to install any middleware or server components.

Microsoft Dynamics CRM

It is a customer relationship management software package developed by Microsoft. It provides social insights, business intelligence, and productivity with One Microsoft solutions. You can deploy it in the cloud, on-premises, or with a hybrid combination.  It is primarily an IIS-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using a Browser or by a thick client plug-in to Microsoft Outlook. Besides Internet Explorer, the Chrome and Firefox browsers are fully supported.

Zoho CRM Mobile Edition

It gives you the option to access and work with your Online Zoho CRM data from your mobile devices. The Zoho CRM native app is available for the iPhone, iPad, and Android phones. Additionally, you will be able to use the web app in other mobile devices. You can access data from CRM modules such as Leads, Accounts, Contacts, Potentials, Cases, Tasks, Events, etc. wherever you go. Also, you can work in the offline mode to add, modify, or delete records which will be saved locally and synchronized with your Online Account, when you connect to the network.

Elements CRM

A Mac Customer Relationship Management (Mac CRM) solution built by Interactive for Apple business using Apple devices. Offered as a Cloud computing subscription-based service, Elements CRM is part desktop and part cloud. Its main functions include managing leads and contact information, tracking communication history, managing tasks, and follow-ups, tracking email communication, creating estimates and invoices and managing projects

Base CRM

It is a customer relationship management (CRM) system that is available for iOS, Android, and Windows Phone. The base was the first full native CRM Android app available. Unlike legacy cloud CRM and Salesforce Automation systems like Salesforce, Base leverages big data, mobility and real-time computing to help sales teams close more deals faster, while providing sales leaders with unprecedented visibility into the sales pipeline and forecast.