Acoris is a subsidary of Hikal Limited, which delivers contract research and
manufacturing services in pharmaceutical and specialty chemical. As they have
put up a new facility at Pune, they want to have latest technologies to be
implementat at their facility.
The reason behind this is to increase the productivity, secure information,
providing better customer service, and to implement and benifit out of concept
called Green IT. Apart from these they also want to automate process
manufacturing with instrumentation and to have sturdy set up that gives highest
possible up time.
During the process of implementation the major challenges they faced were,
first , to build up the IT infrastructure such that it meets all of their
buisness requirements, second to build up a secure setup as they often
communicate over fax, mail or voice. And third is to build up the IT
infrastructure such that it shows true implementation of Green IT. Apart from
these there were some key technical challenges also. Such as both the voice and
data network are on same fiber back bone and it was separated at the end level.
So it was bit difficult to separate fiber cores and connect to data and voice
switches separately. Next was the instrumentations was on IP base network and
Hubert system was on serial communication, hence it was difficult to integrate
both communication in to system.
And integration of Avaya IP phones with Cisco IP phones. After they have
solved these challenges and deployed these, the key benifit they got was
customers confidence, green environment and cost effectiveness.
Project Specs |
|
Implementation Partner |
Inhouse |