In Apollo Tyres appraisals were done on paper. As it was an annual review of
performance, employees occasionally did not remember their achievements at the
start of the year. Apollo tyres implemented an e-appraisal system, to bring in
transparency and quicken the process of appraisals. In PACE, first corporate
goals are created, and based on these corporate goals, all business units create
their goals. Based on these goals, employees create their KRAs, which are linked
to the business unit goals. Another interesting thing is that an employee can
see his boss' KRAs, so that he can effectively link his KRAs with his boss' KRAs.
This process ensures that the whole organization is heading towards to achieve
corporate goals. As the performance parameters are defined in advance, employees
know how their performance will be measured. Every six months there is a review
of targets, and every quarter there is a review of KRAs, based on which bonuses
are paid.
The process starts with the self-evaluation of the employee. Then it goes
upto two levels, before which there is a one-to-one discussion between the
employee and his boss.
All in all, the PACE system improves transparency between HR and employees
and employees will be aware how they will be measured.
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