Apple Confirms the Horizontal Lines on the iPhone 14 Pro is a Bug in iOS

When awakening their iPhone 14 Pro from sleep or turning it on, many iPhone 14 Pro owners have reported seeing horizontal lines on their screens. Apple has admitted that this is a software issue rather than a hardware issue, which means that an iOS upgrade can fix it. According to a source from 9to5Mac, a "large number of customers" have reported the problem online, particularly with iPhone 14 Pro Max models.

What are the problems faced by iPhone 14 Pro Max users?

"I recently purchased an iPhone 14 Pro Max on Friday, 22 December. I've observed that horizontal lines flash on the display when the phone starts. Not each time the phone starts up. It acts in that manner at random. Sometimes there is only one line, and other times there are several," a user wrote. "For me, the lines even showed once after I turned on the phone, right as the apple logo screen displayed," another customer commented. Different users are affected differently by the bug, with some having more severe problems than others.

How did the customers identify the issue?

After sending their iPhones to Apple for repair, several consumers were informed that the issue was an "iOS malfunction" rather than a hardware issue. "I brought it to Apple, and they performed diagnostics. The technician informed me that the problem was with the software, not the hardware", according to a user's statement in 9to5Mac's article.

What is the solution to the issue?

There isn't a permanent solution for the software issue at the moment. However, switching the Always-on Display on and off, manually shutting down the phone rather than allowing it to clock out, and doing a factory reset can all be helpful.

Conclusion

According to reports, the bug only affects iPhones with LG screens, not Samsung ones. While some first believed the problem might be related to iOS 16.2 beta, other versions of iOS 16 have also been affected. Thus, the situation needs to be clarified.