Bharat Oman Refineries Ltd - Change Request Management

The Problem: Bharat Oman refineries produce 29 different intermediate and finished goods products which they store in 77 tanks. Now a user had to manually post dip entries for these tanks for monitoring oil stocks.

This sort of manual intervention caused delays. It's crucial for any oil refinery to process such data in real time, as it is also used for determining profit and loss.

The Solution: BORL implemented project ChaRM. This comprised of Yokogawa's Centum CS distributed control system, and Exaquantum process information mgmt system. These would periodically transfer data to the company's SAP system.

The Result: As the data from tanks is fetched in real time, it ensures correct accounting and allows for change requests. These are helpful for doing audit trails. Because of ChaRM implementation manual transport routes across SAP landscapes for which a separate documentation in the form of mails and doucments was needed, is now disabled.

It also increased the savings as real time data is captured for oil products.