Bharti Infratel - Tower Operations and Asset Management Center

The Problem: A chunk of Infratel's towers are located in areas which are virtually inaccessible, flood-prone or even affected by insurgency. Managing telecom infrastructure in such remote location was a herculean task. High energy cost, higher telecom network downtime, delay in restoration due to manual processes, and difficult to track and manage SLAs for customers were some of the key problem areas.

The Solution: New sensors were connected to the passive infrastructure to aid the monitoring and collection of data around energy consumption and other
on-site conditions. This data is then fed into a centralized monitoring system built on IBM's Tivoli Suite of products which helps in analysis through domain-specific rules, and converts data into actionable intelligence outcomes.

The Result: More than 6,00,000 events/day are transmitted continuously through the firmware, reporting site events and conditions, status updates and energy readings. Immediate assignment of defined actionables to the field staff has increased the site uptime to 99.7%.