Camlin : Camel

Camlin Ltd is one of the most recognised stationary and art brands in India.

They have implemented SAP for integrating all their modules and consolidating

data. The reasons that lead to the deployment of the project included lack of

proper connectivity between branch and head office. They used to get reports

from their branch offices in CD formats and most of the times there were cases

of data corruption. This resulted in delays in generating consolidated stocks

and sales report. Another major issue they faced was that sales department was

on FOXPRO and rest were on MOVEX, and there were no integration between the two.

Besides, non-availability of information on any given time led to heavy

inventory, heavy debtors outstanding. The major challenges they faced after the

implementation of this project was the acceptance of the new software by the end

users. They had to demonstrate them the entire process and teach them benefits

of the new software. Among the key technical challenges were finding the right

ISP, providing uninterruptible hardware/connectivity support, getting the right

supplier for our SMS, E-mail integration with SAP and so on.

Among the benefits are branches and head office are now connected and there

is less likelihood of data getting corrupted. They can easily generate reports

with less time. Plus, one can get all reports via email, MIS on SMS. They have

also implemented online sales order booking through dealer, which has reduced

the processing time by 3 days from 4 to 5 days. They have implementated DR site

also.