Mobile technologies were highlighted as the second highest CIO technology priority in Gartner's recent 2012 CIO Agenda survey<1>. Organizations are increasingly recognizing that with mobile users in the hundreds of millions, and mobile apps downloads in the tens of billions, today's reality is that customers and employees expect to interact with them immediately, wherever they may be. As a result, the market for mobility services is one of the fastest growing segments in the IT services market. According to Forrester Research Inc., the total mobile apps services market could be worth in excess of $17 billion USD by 2015.
According to Gartner Inc. "Mobility adoption is expected to grow rapidly in the next few years as companies embrace this new channel to untether its workforce as well as better connect with customers. Companies will rely on services providers to help them with their enterprise mobility initiatives because of internal capability limitation and resource constraint in the face of a new and fast-changing mobility environment."
Capgemini and Sogeti provide a business-driven approach for all organizations regardless of their level of mobile maturity. Their solutions will firstly help enterprises interact with their increasingly mobile customer base through new channels to increase customer loyalty and boost sales. They will also support mobile business employees' work through improved access to critical business applications and data, irrespective of their location. Finally, they will also support machine-to-machine (M2M) communication, connecting personal wireless mobile devices with core IT systems in real time.
The "Mobile Solutions" global service line will leverage Capgemini Group's partnerships with some of the world's leading technology companies including SAP AG, Sybase an SAP company and Microsoft to create an extensive mobile partner ecosystem. Costs are tailored to client requirements, based on Software-as-a-Service (SaaS) or Platform-as-a-Service (PaaS) models where organizations can pay for all software, implementation, hosting and application support on a recurring monthly basis.