Companies That are Providing Cloud Based Telephony Services

by May 7, 2021 0 comments

Cloud telephony makes your business services easy. Today cloud telephony service market is changing dynamically and with this business, enterprises and start-ups can unleash their potential stupendously. A lot of start-ups and other business are speedily adopting cloud telephony to flourish their business, and it is indeed a judicious step. With cloud telephony good customer support experience can be assured.  Through Cloud telephony one can move their business phone system to the cloud. Without negotiating on quality and cost businesses can manage business calls in the smartest way. It streamlines communication, supports innovation and changing the way business communicate today.  There are companies in the market that are providing cloud telephony.

CallHippo

CallHippo is a leading provider of VOIP services. Founded in 2017 by Ankit Dudhwewala the company has grown rapidly and today employs dozens. CallHippo creates virtual numbers in 50+ countries. The company’s clients may easily set up call centres to serve overseas clients. Also, clients may set up numbers that serve as office and personal numbers. CallHippo can create virtual numbers in as little as 3 minutes. Virtual numbers created by CallHippo may appear as local or overseas numbers. CallHippo also serves as a data analytics platform. Companies using CallHippo gain vital insights into customers from metrics generated by its platform. They may also record and review calls to ensure good customer support experience.  

Exotel

Exotel is one Southeast Asia’s largest cloud telephony companies. Their aim is to help large businesses streamline and bring efficiency to their voice communication. They take away some of the biggest painpoints of traditional systems like EPABX and PBX and allow businesses to use world class API’s to build a reliable communication system.

Ozonetel

Ozonetel was founded in 2007 by an experienced team of technologists and entrepreneurs. Their full-stack customer experience software was built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform. They are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set them apart as they have grown to create a global impact.

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