During the epidemic, several businesses began to employ artificial intelligence and cloud-based services to provide customers with the satisfaction of having a personal discussion with someone who can help them solve their problems. Conversational AI enables businesses to provide their customers with a more personalised experience, resulting in improved communication across industries.
According to Markets and Markets, the global conversational AI market is expected to be worth $18.4 billion by 2026 from $6.8 billion in 2021, growing at a CAGR of 21.8 per cent between 2021 and 2026. The market is constantly growing and evolving and is currently dominated by Big Data and Natural Language Processing (NLP).
Here are a few startups that are using conversational AI with full potential: -
VDO.AI founded in 2017 by Amit Sharma, is a global advertising technology innovator, providing brands with intelligent high-impact solutions that win the war for consumer attention. Their solutions offer unparalleled monetization management solutions across CTV & OTT apps. They provide one-stop answers to drive the right outcomes for brands by combining creativity, reach, and targeting across devices. At VDO.AI, they think innovatively. They are diverse and celebrate each other’s achievements and knowledge. They believe that equality in the workplace drives progress and works as a catalyst to holistic growth. They are enabling meaningful connections between brands and users.
Launched in 2012, Shoptimize, a high-tech product company, aims to help brands take control of their digital growth. The brainchild of Mangesh Panditrao and Vivek Phalak, Shoptimize is a one-stop platform for all D2C eCommerce needs. The brand covers multiple facets of eCommerce when it comes to D2C growth, enterprise solution, and tech space.
Today, the world has an abundance of data that it is nearly impossible to strategize what to do with it. Up until recently, companies relied on employees to manually sort out and streamline such large volumes of data. Apart from that, employees also lacked the required skillsets to handle the volume. This is where Shoptimize comes in to help D2C brands thrive by unearthing business insights, leveraging an AI engine that analyses millions of data points and connects the dots.
The platform also has an AI/ML engine that uncovers meaningful insights to boost revenue over a longer client life cycle, as well as a powerful platform that is scalable, flexible, and simple to use.
Raaho has created a digital freight network, which uses technology and data to expedite operations and maximize the movement of millions of truckloads across the country. Raaho's network is an open, fully linked freight marketplace that links shippers and carriers effectively using machine learning, automation, and other software services. Raaho 's technology is revolutionizing the notoriously inefficient transportation sector, allowing trucks to be better utilised, expenses to be reduced, and service quality to vastly increase.
The Raaho Trucker App for truckers notifies them about the loads on their preferred lanes and routes. Upon confirmation of the trucker, the vehicle details and documents are shared. Through the Shipper App, shippers can track consignments on a real-time basis right from the loading till the unloading point. RAAHO connects the third-party logistics agencies to the fleet owners through it’s methodical matchmaking algorithm. For Shippers, RAAHO's platform provides reliable trucks assisted by real-time tracking of the shipments, as well as on-time deliveries. And for Truckers, it provides instant loads, faster payments, and round-the-clock support.