Dewan Housing Finance Corporation-ILMS

This company offers home loans, NRI loans, plot loans and mortgage loans, and

accepts term deposits from the public. To improve customer service, turnaround

time and cross-selling, they developed a Web-based application-Integrated Loan

Mgmt System. It allows classified users to generate freely configurable business

reports from the database, which helps the management personnel speed up

decision making. quickly make business



decisions. Users have access to an off-line control of the same package, where
they can change, correct, add, delete, process and upload data. The application

takes care of all parameters of a housing loan, from the point of receipt/

generation of an enquiry to the point of final disbursement, and thereafter,

loan servicing. The software can incorporate any type of new product (mortgage

product), and requirements, specific to special customers. To support main

module, various other modules such as Cash Mgmt, Document Management,

Debts/Liability Management, Audit Module; etc have been incorporated. The

application allows easy delegation of sanctioning powers to Branch and Zonal

Managers through a few mouse clicks.

	Project Specs Business problem: To keep pace with growing business, the company needed to speed up its operations IT solution: They developed a Web-based application to cater to all aspects of housing finance operations Impact: Loan sanctions are possible within a few hours, customers can make payments across all branches. Implementation partner : Inhouse
Satish Kotian, Head IT