Delhi State Industrial & Infrastructure Development Corporation (DSIIDC)
constantly received complaints from customers about DSIIDC shops overcharging
for liquor and not providing the desired brands. To solve this problem,DSIIDC
has developed a barcode solution in-house for deployment at its shops. The
Excise Department of the Government of NCT of Delhi has issued instructions to
all the L-I to provide 13-digit barcodes on the label of each bottle. Under the
system when goods are received at shops, their barcodes are scanned and the
database is updated. When a bottle is sold, its barcode is scanned again, which
is verified by the system installed at the shop, which in turn displays the
value of the bottle(s) being sold. The customer thus knows how much he has to
pay for the items purchased. Immediately, stocks are also reduced from the
database. This ensures that there is no overcharging and sales of liquor can be
tracked easily. Earlier, the sales reports at each shop were compiled every
weekend and sent to DSIIDC, based on which DSIIDC made further decisions. With
the barcode solution in place, sales reports are made at the end of every day
and sent to DSIIDC.
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Surinder Kapur, CIO |