ESS ebizframe

This is an ERP package that can work over the Internet using a Web browser front end, allowing you to operate it from anywhere in the world. It’s being positioned as an e-commerce enabling tool, as the company that implements it will be able to conduct its entire business online. For this, it supports most business functions like finance, marketing, manufacturing, HR, and sales. These are all a part of the original ESS ERP package, and are therefore modular. You can bring any of these functions online as and when required.

Implementation of the complete package takes about six months, right from installation to getting the employees trained in using the software. It could also take more time, or even less, depending upon how quickly employees get comfortable with it. Once implemented, the company can extend its ERP functions to its customers, suppliers, employees, and various prospects.

Taking an example, customers can place their orders online instead of making calls or going to the company directly. They can also check the status of their orders or bill payments by simply going to the company’s website. Suppliers can also check whether their shipments have been received, make new product offers, and check status of their payments due. Mobile company employees such as marketing and sales team, also benefit from the package. They can check the status of inventories before making any commitments to a customer.

Besides the ERP function, the package also includes several useful value adds–browser based as well as POP3 enabled mail server, online chat facility, diary builder, etc. It also includes various facilities for employees. For instance, employees can submit all their bills online. This goes straight to the sanctioning authority, which then decides whether to pass it on for clearance or not. Employees can also apply for leave online, or check their salary status.

As far as costing goes, the complete package costs Rs 1 million. Other cost components include the ISP connectivity charges and hardware purchased. One option here is to get your own server and connect it with the ISP via a leased line. Another is to have it co-hosted on the ISP’s server. Here, you’d have to pay the ISP’s server-hosting charges. Finally, your company will need a connection to the Internet.

Anil Chopra in New Delhi