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Fullerton India Credit Company : Loan Collections using GeoAmida

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PCQ Bureau
New Update

Fullerton had a mobile solution for their collections process, which they

found to be lacking in various aspects. The solution was based on contact-based

smart cards, which were expensive. Typically, the mobile battery did not last

for more than a couple of hours with all the additional power required for

running the application. Because of the short on-field battery life, the device

could not be used for the entire work day leading to manual recording of

transactions or carrying forward of transactions to the next day. This resulted

in duplicity of work and reduced productivity for the field-team which in turn

resulted in loss of revenue for the company. There was a need for standardized

operating procedures for the field force team to ensure that all transactions

were conducted only using the handheld device with proper validations and

authentication. Fullerton accomplished this with an integrated mobile solution

based on GeoAmida mobile computing platform from Geodesic Limited. The solution

composed of hardware and software components. The hardware comprised of GeoAmida

devices and on the other hand a customized loan collections software was

developed and pre-installed on each device. This new system was able enhance

productivity of field force by at least 30%, through reduction in manual errors,

remove duplication of work plus regular collection updates from the field has

empowered decision makers of company to take pro-active business decisions.

Project

Specs
  • Project Head: Samir Khare, Sr.Vice President (Technology Applications)
  • Deployment Location: Mumbai
  • Team Size: 15
  • Tech Used: Linux OS C Programming SQLite Database
  • Expected life: NA
Implementation

Partner

Geodesic

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