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Google Parent Alphabet Loses $100 Billion After AI Chatbot Provide Incorrect Information

In its advertising film, Google Inc.'s new experimental AI service, "Bard," which was designed to compete with Microsoft's ChatGPT, provided incorrect information

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Kapish Khajuria
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Google

In its advertising film, Google Inc.'s new experimental AI service, "Bard," which was designed to compete with Microsoft's ChatGPT, provided incorrect information. As a result, the market value of the parent company's shares of Google fell by more than $100 billion.

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What went wrong?

A few hours before Bard's Paris launch event, Reuters discovered the inaccuracy. The chatbot responds to a question on what to tell a 9-year-old about recent discoveries from the James Webb Space Telescope (JWST) by stating that the JWST was used to take photographs of a planet outside the Milky Way in the demonstration film of Bard. That's not accurate.

Following this, the company's shares fell 7.8% on the Nasdaq exchange during regular trading hours on February 8 and remained largely unchanged after hours.

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The chatbot was created to compete with Microsoft's groundbreaking AI chatbot, ChatGPT, which aims to simplify complex topics. Google, on the other hand, appears to have developed a rivalry too quickly.

The tech conglomerate shared a brief GIF video of Bard in action on Twitter, describing the chatbot as a "Launchpad for curiosity" that would simplify complex subjects. However, just hours prior to the Bard launch event in Paris, the video provided an incorrect response.

In general, AI systems still have a long way to go before they can replace jobs and be integrated into business operations. There are still the dangers of plagiarism, erroneous results, and incorrect solutions.

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