by July 1, 2005 0 comments

There have been several success stories in e-governance projects. The government now needs to find a way of replicating those across other projects

With so many e-governance projects being implemented all over the country, what the government now needs is a review of its past performance. Many of the past e-governance initiatives have worked wonders for the government, while many others have completely gotten lost in the crowd. It’s important therefore to analyze the successful ones to understand the reasons for their success. At the same time, it’s equally important to understand the ones that haven’t worked, so that the government can learn from their mistakes and not repeat them. In essence, what’s needed now is a framework that can replicate the success story of one government across to other governments. There are several successful examples that can be looked at and replicated today, such as Andhra Pradesh’s e-Seva or Maharashtra’s KDMC computerization projects. The successful e-governance project aren’t the only sources to be considered. There are many successful deployments in the corporate world, which can and should also be considered. Learnings from these can also prove to be beneficial. Moreover, with so many e-governance projects being implemented, the government must find alternate sources for funding them, as they require significant capital investments. Increasing the burden of loans isn’t the best solution. This is where other models, such as the public-private partnership models can do wonders, provided of course they’re done right. Such models involve the private sector for doing part of the investments in e-governance projects. With e-governance projects lasting several years just for the implementation, sustainability is something that must be considered seriously. For this, periodic reviews of successful e-gov ernance projects is a must, so that they can continue serving the citizens properly. 

The replication of successful models will lead to standardization in e-governance projects implementation. It will make it easier to integrate the e-governance framework, resulting in a more efficient government body. Lastly, the end result, which is the benefits that accrue to the citizens from these projects, must not be ignored either. The citizen’s expectations from e-governance must be taken into account and acted upon. In this story, we analyze some successful models, taken both from government as well as the corporate world. We also look at the funding aspect of e-governance projects, along with what can citizens expect from the govt’s initiatives. 

Anil Chopra and Krishna Kumar

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