Government of Andhra Pradesh-CDSC

This Computerised Dealer Service Center (CSDC) project was initiated by the

Commercial Taxes Department to computerize the processes of the dealer centers,

so that transparency, reliability and convenience and convenience could be

established between the DSCsand dealers. Previously the entire dealer service

was cumbersome, and dealers had to go through a number of processes to acquire

various sales tax forms. The entire process was person dependent. If a staff

member or CTO was not available in the office, no forms could be issued. To

overcome such issues and minimize human interaction, the department implemented

an online system where dealers can register for services. The CTO fixes limits

on the number of forms that a dealer can indent, and a limit is set. This is a

onetime activity by the CTO. The dealer can log in to his account. The system

will display his eligibility/ineligibility and the blank form still available

with the dealer from previous indent. This shows the status of monthly returns

filed by the dealer, and tax default if any. The dealer can indent any number of

forms up to his eligibility limit. The system indicates cost of forms,

transaction charges and courier charges. The dealer makes the payment either

through credit card or using the lump sum advance deposit made to CDSC. Once the

dealer has made his submission, a confirmation mail is sent to him. Then the

Centralized Dispatch Centre will dispatch forms within 24 hrs of receipt of

request.