Government of Chhattisgarh : Computerizing Paddy Procurement

In this project, complete process computerization of food grain supply chain
in Chhattisgarh from paddy procurement from farmers, its storage, milling and
distribution of rice and other commodities to 37 Lakh ration card holders
through Fair Price Shops was done. To accomplish this task, 1577 paddy
procurement centers, 52 storage centers, all district offices concerned, 99
Civil Supplies Corporation distribution centers and 35 FCI rice receiving
centers were computerized covering six different organizations involved in food
grain management viz. Department of food, Marketing Federation (MARKFED), CG
State Civil Supplies Corporation (CGSCSC), Food Corporation of India (FCI),
Central Cooperative Bank and Primary Agricultural Cooperative Societies(PACS).
Purchase and issue at paddy procurement centers including generation of cheques
has been computerized. Miller's registration, agreement with millers and
generation of delivery orders etc. are also computerized. 37 Lakh Ration card
holders' database has also been prepared, calculation of monthly allotment to
FPS has been automated. Call centre with a toll free number 1800-233-3663 is
made operational from 8:00 am to 10:00 pm to take complaints from citizens and
give any desired information about paddy procurement and public distribution.
Citizen interface website is hosted to increase the citizen participation in
controlling diversion of PDS commodities.