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Government of Karnataka-BangaloreOne

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PCQ Bureau
New Update

BangaloreOne (B1)—Integrated Citizen Service Centers (ICSC) is an example of

how IT can be used to provide information and services of the departments and

agencies of State and Central governments to the common man, through easy access

to a chain of computerized Integrated Citizen Service Centers (ICSC) operating

24X7, electronic kiosks and the Web. The B1 setup consists of various citizen

centers connected with a common B1 Data Center using 128 kbps leased line and a

128 kbps backup ISDN line. The B1 data center houses the database server, the

application server and the integration server. The integration server talks to

the departments on behalf of B1 centers. Any service request coming from the

service centers for a particular department gets routed through the integration

server to the respective department's data center. The B1 data center is

connected with the department using dedicated leased lines backed up by ISDN

lines. The capacity of the leased lines varies from 2 Mbps to 128 kbps depending

upon the traffic requirement. The B1 Data Center also acts as an internet

gateway for the B1 web portal. The Internet pipe is totally encrypted using SSL

for greater security. For data security, B1 has a disaster recovery site

available. This site is geographically dislocated and has a log shipping working

between its database and B1 Data Centre database.

Project Specs
Business problem:To provide

one-stop access to official information and provide government services to

the common man.

IT solution: An information system was set up using

Microsoft technologies and AJAX.

Impact:

4.5 lakh transactions have been carried across the system,

resulting in Rs. 525 crores being fetched by various govt. departments

IT Implementation partner: CMS Ltd

Project Head: Vipin Singh, Director

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