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Government of Punjab-VAT Information System

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PCQ Bureau
New Update

The Excise and Taxation Department, Punjab, wanted to reform and modernize

the tax administration to improve operational efficiency and bring transparency

into the system. To achieve this, a project called Computerization of Sales Tax

Information System Project (COSTISP) was started, and was later upgraded to

COVIS (Computerization of VAT information System). It captures information at

the source through 19 identified online modules, which cover the entire range of

VAT procedures. All the offices of the department are linked through

leased-lines and V-SAT to a central RISC Server at Patiala. All 825 users at 92

locations access this central server, which is capable of handling 600

concurrent users. This capacity can be enhanced to 1000 users. After the

implementation of COVIS, the interface between taxpayers and officials has

reduced. Taxpayers now only have to deal with a front-end of administration for

submitting their requests and applications and giving status of their pending

issues. This has resulted in significantly reduced discretion of officials when

dealing with taxpayers. Now only those tax-payers are called to the office whose

returns, etc, are found to be faulty or lacking in compliance. The audit module

in COVIS can isolate tax-payers who might forge their tax returns.

Project Specs
Business problem

The process of tax administration was lengthy and complex



IT solution

An ERP solution was implemented to bring in transparency and modernize the

tax administration of Punjab



Impact

Increased operational efficiency



IT Implementation partner

ETTSA



Project Head

HMS Rosha, CEO, ETTSA

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