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Govt of Rajasthan - Solar PV Project Monitoring & Complaint Handling

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PCQ Bureau
New Update

The Problem: Bharat Nirman Rajeev Gandhi Seva Kendras are being setup at all Panchayats famities and Gram Panchayats in Rajasthan to provide e-services such as online reservation, ticket booking, revenue hard copies, collection of bills, etc. As these e-service centers are spread all over the state, including rural areas, monitoring their functioning is a challenge because of the power problems. To ensure uninterrupted power supply, a Solar Voltaic System is being installed at each of these centers.

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The Solution: Apart from installing solar voltaic systems at all centers, a software has been developed to monitor their functioning over the Internet. This software is functional online on www.reilsolar.com. With the help of this software, status of SPV supply, installation, working, availability of other services can be checked online.

The Result: With the overall view of the process being managed through the online portal, the work of setting up of solar photo-voltaic cell amongst other things is easily monitored for the e-centers across Rajasthan. Efficient monitoring has helped cut down unneccessary delays.­­

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