Industrial Guidance Bureau-e-Platform

This workflow and document management software provides a single window
clearance platform to the Industrial Guidance Bureau of the Government of
Pondicherry.

The bureau receives hundreds of applications every month, seeking industrial
clearance or permission for setting up new industrial units. A total of 21
government departments and public bodies, including Municipalities/Commune
Panchayats are involved in this decision making process. Sometimes, it would
take a year or more for an applicant to get any feedback on his application. The
workflow was not well managed, and it was all being handled manually. But with
the e-platform coming into use, the Bureau is now able to address any
application in the prescribed one month's time. The most important value it has
offered to the end-beneficiary is that he can, at any point in time, know the
status of his application. Officials of different departments can seek
clarifications, enter comments or simply feed their approvals or recommendations
directly to the system, making the same visible to other authorities.

The platform has been developed using Open Source tools.

	Project Specs Business problem: To keep track of applications-in-process was a big problem. IT solution: Provides a web-based interface to register an application, as soon as it arrives and keeps track of it until it's cleared. Impact: Applicants are able to track their applications at any point in time. Implementation partner: LL2B.COM
Gopala Krishnan Devanathan, Co-Founder and CEO, LL2B.COM