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Industrial Guidance Bureau-e-Platform

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PCQ Bureau
New Update

This workflow and document management software provides a single window

clearance platform to the Industrial Guidance Bureau of the Government of

Pondicherry.

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The bureau receives hundreds of applications every month, seeking industrial

clearance or permission for setting up new industrial units. A total of 21

government departments and public bodies, including Municipalities/Commune

Panchayats are involved in this decision making process. Sometimes, it would

take a year or more for an applicant to get any feedback on his application. The

workflow was not well managed, and it was all being handled manually. But with

the e-platform coming into use, the Bureau is now able to address any

application in the prescribed one month's time. The most important value it has

offered to the end-beneficiary is that he can, at any point in time, know the

status of his application. Officials of different departments can seek

clarifications, enter comments or simply feed their approvals or recommendations

directly to the system, making the same visible to other authorities.

The platform has been developed using Open Source tools.

Project Specs
Business problem: To keep track

of applications-in-process was a big problem.

IT solution: Provides a web-based interface to register an

application, as soon as it arrives and keeps track of it until it's cleared.

Impact: Applicants are able to track their applications at any

point in time.

Implementation partner: LL2B.COM



Gopala Krishnan
Devanathan,



Co-Founder and CEO, LL2B.COM
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