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Intel Architecture Servers

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PCQ Bureau
New Update


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In the earlier years, we used to call this category Network Servers and then General Purpose Servers. This year, we have renamed it Intel Architecture Servers and also renamed the High-end Servers category of the previous year as RISC servers.

Two players, IBM and Compaq, have largely dominated the Intel server space. Both are in neck-to-neck competition for the top spot in this segment. This year, the winner is the new HP, which is just ahead of IBM. A majority of the users who opted for HP was satisfied with the brand’s performance and considered it the top reason for choosing HP. Good quality was the second reason for which IBM got the highest votes.

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Region wise, IBM received maximum response from the North and West, while winner HP was fairly strong up in the North. The break-up by company IT spends also showed that HP and IBM had similar votes across. However, HP had a stronghold on the BPO segment, while IBM received the maximum support from the government bodies.

There is a big gap between these two players and the rest of the market. Coming in at number three is Dell, followed by HCL, Acer and Wipro in that order.

What is interesting is the potential brand shift pattern, which differs from any other category. For example, Acer users, apart from showing high brand loyalty, seem to want to shift to HP only and not to any other brand. PCS users on the other hand, while showing low brand loyalty, tend towards IBM. Again, HCL users seem to want to shift only to IBM or HP and not to others. See the brand shift matrix for more such interesting patterns.

This is a category that is expected to see high growths, particularly as the vendors push into the B and C cities and into the SME markets. It would be interesting to see which way the balance swings in the coming years.

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