by January 3, 2000 0 comments

A visual tour of the Infosys Knowledge Management system

Infosys is widely accepted to be a pioneer in many innovative
business practices. So it was hardly surprising that we bumped into the Infosys example, from almost every other person who talked about knowledge management. 

So, Infosys had implemented Knowledge Management. But what exactly have they done? And how have they gone about doing it? That’s what we’ll take a look at in this piece. 

Knowledge Management as it’s known today, has been practised by Infosys way before the term was coined–from 1993 onwards. They started off with the Body of Knowledge–a set of documents that captured in a structured format, the experiences and insights of the people as they worked on different projects. Today, the Body of Knowledge covers not only software development and tools issues, but also areas like travel tips, loans, etc.

Getting ahead with the story. Today, the Infosys knowledge base is a completely in-house developed system, which is available across all the units of the company, on the intranet.

A picture, I’m told, is worth a thousand words. So here’s a visual tour of the Infosys Knowledge Management system. These pictures will surely tell you much more than I could in words.


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