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Mahindra Finance - Expand Vs RDP

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PCQ Bureau
New Update

The Problem: Growing business volumes in Mahindra Finance required more manpower which obviously led to an increase in application usage. But with increased users, the available bandwidth was insufficient and the company's existing bandwidth optimization solution wasn't able to cater to new users' requests and create stable sessions to work with the applications. This resulted in huge delays in loan processing, payment updating, etc., since users were forced to wait for stable session to open. Therefore WAN Optimization was necessary for utilizing existing infrastructure effectively.

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The Solution: The company deployed WAN optimization devices from Expand Networks without modifying their existing infrastructure comprising of Citrix and 64 Kbps leased line. With Citrix, users were quite adept with it, but EXPAND compression works well in RDP and users were not familiar with that. It was a type of user acceptance challenge to make users use RDP.

The Result: This solution has allowed the company to ensure that business continuity is not affected if user volume increases unexpectedly. Also, they have eliminated costs for WAN and bandwidth upgrade.

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