Mars Hotels and Restaurants : Consolidated Day End Process

Mars Hotels and Restaurants has 24 retail outlets and seven restaurants

scattered across the city of Mumbai. These outlets run a POINT OF SALE (POS)

application for managing day-to-day business operations. To do away with the

hassles; the company re-designed the existing operating process. Now, all

outlets and restaurants are connected on Internet and on a centralized server

having enough space to store day end routine files of each outlet. The new

process simplified carrying out daily routine tasks saving six hours on a daily

basis. Now it takes a maximum of five minutes to finish the day-end tasks.