Mindlance India's: Enterprise Communication System

The Problem: By keeping costs under check and yet enabling its global staff to stay connected, Mindlance India needed a large scale communication system at low capex. Other challenges included no operational cost for inter branch calls for all Mindlance branches and also from branch to executive out on field or even on roaming, as well as no operational cost for conferencing between employees, no matter where each one is placed.

The Solution: A massive connectivity system and resources for provision of the base physical layer connectivity connecting all branches globally, all service production centres, management headquarters, etc. Spanning globally, the system provides seamless interconnectivity between different telecom standards (E1 in India and T1 in the US), different types of media based on technology different service providers offer like Ethernet over DSL, E1, OC1, DS3, STM (dynamically capable of upgrading to any STM series).This also supports a uniform intelligent call switching, routing and data integration.

The Result: Opex Cost has decreased by 34%, whereas scalability has increased by 400%. The employee productivity has increased by 28% and overall revenue has increased by 25%.