MMFSL : Automating Insurance Division

MMFSL was incurring a huge cost on the licensing of software and this had

continually evolved every year since it started decentralization activity in

2004. All branches of MMFSL were connected and the employees in the branches

were empowered to handle the business without any HO/RO interference. But MMFSL

had to pay a huge cost on licensing and continuous upgrades on software license

both number wise and capability wise.

While doing an analysis of software cost against each employee, MMFSL found

that every user was worth more than 1.5 lac PA. But the actual C2C of these

users in the remote area was less than 1 lac PA. MMFSL wanted to reduce its

licensing cost and decided to move to open source applications.

The company first tried it out with its pilot project Field Force Automation

with the aim to capture most critical information on the happenings at the field

using open source solutions. MMFSL claims it achieved ROI of this project in

three months.

Next MMFSL tried out same approach with its project Insurance Product

Distribution. Here there was an existing application in Oracle as backend and

.NET as front end. In this pilot project, MMFSL wanted to test and ensure the

there is no compromise on the existing user comforts and other capabilities of

the open source software environment. Under this, MMFSL auomated its enitre

insurance division. MMFSL claims that with use of open source it has managed to

save around 4 crores in one year.