Most Innovative: Mahindra & Mahindra

TransXS Corporate Personnel Movement System is running in
many BPO operations. It is made designed for Mahindra and Mahindra by Visesh
Infotecnics. The specific implementation considered was the Morgan Chase BPO.
The number of  transport units picking up or dropping off employees are
very high, and this is done virtually round the clock. Making sure that each
transport unit,  is on its designated route and running to time is also a
tough task.

Business problem  The operations and commercial side of the Railways needed computerization due to the huge amount of data and reports generated
IT solution A 3-tier solution with two modules for rake management (operations) and terminal management (commercial) for real time information
Implemented by Center for Railway Information System (CRIS), under Ras Behari Das, Group General Manager, FOIS and team
Technology platform  Alpha servers, Oracle, Tuxedo, BEA WebLogic. Application and database servers in separate load balancing clusters
	Amit Kumar, Head IT InitiativesMahindra & Mahindra TSG

Business case

Obviously, the transport bill is huge and there can be high levels of
inefficiencies  in route allocation  Even though the vehicles are
equipped with a two-way radio set the driver can often hoodwink his supervisor
by reporting wrong locations or faking problems when delayed. Also, since such
vehicles usually run empty atleast one way and the drivers often pick up illegal
passengers  making a tidy sum as pocket money.

So, how do you go about streamlining this process and make
it more efficient and accountable?

The solution

A GPS fed monitoring system was the solution. Each transport unit is
equipped with a GPS transmitter and this feeds information to a centralized
monitoring location from where operators can monitor the progress of vehicles.
They can do efficient route planning so that employees get from their homes to
office and vice versa in the quickest possible way.

When they detect that vehicles are diverging from where
they're supposed to be or are running late, they can call up the driver or
authorized passengers in the vehicle. The TransXS application server and
TransXS planning server are hosted centrally to track  information being
sent by the  GPS unit in the vehicle. These servers use static IP addresses
over an IPSec connection over the Internet.

They are connected over a LAN to operators who monitor the
progress of the vehicles. A GSM gateway is used to send messages to and from the
vehicle. Another advantage of the system is that the operators may be sitting
anywhere in the world since they connect to the system through the Internet.

Future plans for the project envisage a system to remotely
stop the vehicle if repeated transgressions or violent diversions are noticed.