Next 7: Punjab National Bank 

Preventive Monitoring System (PMS)-Rakshak  is an
innovative solution deployed by the bank to monitor the health of its big
borrowal accounts. It alerts the officials of any malady before hand so that
steps can be taken to prevent an account from becoming a non performing asset (NPA).
For this, a number of key financial signals/indicators such as security value of
an organization, operational and financial performance, irregularities in
current accounts are fed into the tool. It assigns due weightage to each
parameter in the form of numerical scores and captures the conduct of an account
based on indicators of past one year to generate a single numerical value called
PMS Index Score. Based on this score, the bank can identify sick accounts and
plan remedial measures.

The tool has been deployed at branch level with data
monitoring possible across the entire management hierarchy. This increases
transparency thereby reducing scope for manipulation. It is a 3-tier solution
built around Oracle 10g as its database and application server. Being web based,
it allows easy access through Internet Explorer to users from any branch. It
took 16 months for development testing before implementation in live
environment. The web enabled version of the software was rolled across the bank
branches in December 2005.

PMS server layout