Orient Ceramics and Industries : Orient ERP

As it moves into the next growth phase, the company felt the need to quickly

resolve some problem areas that might hinder its growth. Its main problem was

order processing and stock status. It could take the company up to three days to

track the stock at its seven depots and factory before shipping the material to

the customer.

With the price difference between vitrified tiles, granite tile, and ceramic

glazed tiles narrowing steadily, the company felt the pressure to maintain its

lead in the marketplace. Also, the customers were not willing to wait. If

material is not available at one vendor location, large real estate projects

move on to the next vendor that can quickly deliver large quantities of tiles.

Orient needed a solution that would keep track of the stock and process orders

quickly.

Another issue facing the company was the lack of a central data repository.

Each factory had their own database. This led to data discrepancies. To avoid

multiple sources of the same data, the company needed a single solution that

would encompass all its depots and head office. And hence they deployed MS

Dynamics NAV.