Rapidsoft Systems' New App for Field Technicians

Rapidsoft Systems announced the release of a new android app for Field Force Tracker, its popular field service dispatch and management software. The new re-designed app allows field technicians to be more productive by better managing their time and resources. It lets technicians report their locations and service call status to the dispatcher, manage their assigned jobs, submit timesheets and generate invoices in the field. The application has been designed considering all aspects of field service management.

The android app is designed with a customizable, easy to use interface. A user can set one of many available color themes for the interface. A technician can look at pending jobs and site details with full navigation support to the job sites. Once a job is finished, the field technician can use the app to submit timesheet, generate an invoice and collect the payment.

Field Force Tracker, a mobile enabled web-based field service management software, streamlines technician scheduling, dispatch, customer management, vendor and employee management, work orders, equipment maintenance, inventory tracking, contracts, estimates, invoices, payments and accounting. It is considered one of the most feature rich software of its kind.

Field force tracker software does not require any special phone and runs on any Android phone or tablet. The company claims that Field Force Tracker software is suitable for all verticals in the service industry. According to a company representative, with the close integration of the mobile applications with the cloud based Field Force Tracker software, the service companies can expect to achieve higher utilization of their resources and significantly cut their operational costs.

Commenting on the launch of new Android App, Dr. Brijesh Kumar, COO and head of technology at Rapidsoft Systems said, "We believe that Field Force Tracker is the most comprehensive software for field service management. It takes care of everything from customer management to the payment collection for a service company. By using this software, our clients can see major improvement in their productivity and the customer satisfaction."