Reliance Industries : IT Project Management System

Due to a large number of IT projects taken up by RIL internally, and

especially those which were not run on project management principles, there was

duplicity and lack of systematic tracking resulted in a lot of redundant

applications and issues of quality. Project delays, understaffing and low

employee morale were undesirable outcomes. With RIL taking large strides in

business with Exploration, Retail, SEZ and several other allied businesses, it

became even more important to manage all projects in a systematic manner with

real time information on progress available at any given time. IT teams started

with labor intensive manual processes and Excel sheet based practices initially.

However, with increasing number of projects, this became very difficult and

tracking the progress of projects and associated issues itself became an issue.

A hunt for a tool to facilitate this effort ended with the IT team developing an

IT Project Management System. The biggest challenge in deploying this system was

to guide all 22 Businesses, 78 Companies, 18 Plants, 94 other Locations and

innumerable other Departments in a standardized way. The system currently tracks

around 1200 running projects.