Maruti Suzuki SCross’ SMARTPLAY Infotainment System

  • Overall Rating

  • Performance

  • Features

  • Price

Key Specs

    7-inch touch screen, USB, Aux-in, CD, Bluetooth, Navigation, Voice command , Mirror link

Pros: Call quality, ease of use

Cons: At times it is difficult to add a destination

Bottomline: The Smartplay infotainment system not only adds to the music experience but also the smart navigation system makes driving through crowded cities such a joy.

The new crossover S Cross from Maruti comes equipped with a Suzuki’s 7-inch touchscreen SmartPlay infotainment system, that was first introduced with the top model Ciaz. The voice controlled system offers smartphone integration, hands-free calling and audio streaming.

The SMARTPLAY Infotainment System

SMARTPLAY is a 7″ WVGA TFT display touchscreen infotainment system that allows you to forget buttons and dial with your voice. Select songs, albums and artists as you speak. There’s a built-in GPS wherein maps are pre-loaded on SD card, so you can navigate and reach places with ease.

Placing of buttons and ease of use

On tapping the power button you will be shown home screen of the system. Four modes viz Listen, Call, Drive, Connect take up most of the screen. On the left, buttons for volume are housed and on the right are three buttons, tapping the Home button will take you back to home screen while you are accessing other menu items, second is voice control to enable voice command and the third is settings button that will take you to settings for each respective menu. And in the top center, clock is displayed. All the buttons are nicely placed and are highly responsive thus can respond to the slighest touch to give you a hassle free entertainment experience and you can concentrate more on driving.

placing of buttons

Listen Mode

This mode allows you to choose and connect to various sources of entertainment like FM, USB, Aux-in, smart phone. So you can break free of music library and tune in to your favorite stations at just a tap of a button.

You can preset up to 18 radio stations so you will never miss out on your favorite one. The integrated system automatically mutes music and entertainment as you receive a call and switches back in action as you end it.

listen mode

During music playback, a tap onto the centre of the screen launches quick function menu. Scroll through entertainment with play, pause, forward, rewind, previous track, next track, shuffle and repeat always on your fingertips.

The system can also be commanded via voice input and allows you speak out artist, album or song title to select the track to be played. We tested this feature using iPhone 5S and SMARTPLAY easily recognized our accent and started playing the selected track. It supports formats such as mp3, aac, mp4, wma, H.264, mpg, and wav. 

Call Mode

When connected with a smart phone this section displays SMSes received, your synchronized phone book, and recent calls. It also allows you to make calls.

call mode

Call quality is excellent and voice did not fumble or breaks during a call in progress.

Drive Mode

Adding a new address is breeze and you can also select, block, add or create places and routes. You can choose your preferences of routes – shortest, fastest or optimized. Search for points of interest or mark your favourite destinations or refer to the menu to check out last visited places. The map also displays important information including name of the street, distance and expected time of travel.

drive mode

The customized maps pre-loaded in SD card for India include several popular points of interest, including Maruti Suzuki Service Centres, hotels/motels, public places etc. Some of the features are city centric and are available in select cities.

Connect Mode

Apart from Bluetooth, SMARTPLAY also offers direct connectivity via Mirror Link wherein compatible smart phones can be connected via USB port and once connected with USB, you can touch and access apps on your smartphone directly on the display.

connect mode

When we connected Samsung Galaxy S5, the home screen morphs itself and displays the car mode version of your smart phone screen.

Phone now displays dial pad and contact list, enables voice recognition via smart phone, and tapping on music gives you access to your music library. When you will use Mirror Link without bluetooth connectivity, micro phone won’t work so you will not be able to make/receive calls. Thus to get most out of it, connect your phone with Bluetooth also.

67 Comments so far

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  1. Sanjay
    #1 Sanjay 21 April, 2016, 04:22

    Can this be boughtr seperately and fitted in Ciaz VDI(O)?

    Reply this comment
    • Pk1003
      Pk1003 24 September, 2016, 18:05

      Yes it can be done with an ease. Buy go to Maruti showroom and get it done.

      Reply this comment
    • onky
      onky 26 October, 2016, 17:00

      yes..i bought at rs 75000 in mumbai

      Reply this comment
      • Sunny
        Sunny 23 February, 2017, 13:23

        May I know which car & variant you bought it for & Did you also get to fit the rear camera near the number plate instead of fitting on the rear bumper.

        Reply this comment
        KONDAREDDY 15 May, 2017, 05:10

        Hi, I heard that SMART infotainment system with Video & Maps will not fit with VDI & VDI + , Because of its variant sizes . Is it true

        Reply this comment
      • Ambrish
        Ambrish 28 December, 2017, 18:13

        Plz share the contact details of this dealer.
        I want this system for my swift vxi.

        Reply this comment
    • Uday Khandelwal
      Uday Khandelwal 8 March, 2017, 10:15

      Yes it can be done.

      Reply this comment
    • K
      K 1 March, 2018, 23:17

      Not worth ! I have ciaz Zxi+
      Yesterday they upgraded software
      Need to check if any improvement., maps are hopeless.

      Reply this comment
      • Anil
        Anil 11 March, 2020, 16:07

        Where did u gt this system, Can you please help me with the details to get one for my cross. i am on 9666996346

        Reply this comment
  2. baskar
    #2 baskar 27 April, 2016, 13:01

    usb mode was auto jumping to fm mode frequently

    how to sort out, is it software issue

    Reply this comment
  3. Fab
    #3 Fab 22 June, 2016, 10:20

    Do i need to install any app. On my galaxy s5 for mirrorlinking.
    Coz its not working.
    Its just shows connecting symbol n never starts.

    Reply this comment
    • Disappointed
      Disappointed 21 August, 2016, 03:24

      Both my Samsung Galaxy S5 and my wife’s Samsung Note 5 do not mirrorlink with the Suzuki Smartplay. Suzuki know this. The local dealer is very frustrated about it as the mirrorlink equivalent for iPhone works fine. But not Android. If being able to use the apps on your phone is important to you while you drive, think twice before buying this car.

      Reply this comment
      • Veeru
        Veeru 9 September, 2016, 06:41

        Mirror link is moody and buggy. Better to wait for Android Auto upgrade to be available, which i hope is soon.

        Reply this comment
    • Arjun
      Arjun 30 October, 2016, 06:18

      Mirrorlink doesn’t fully mirror the phone screen on the Head Unit. It just lists out the compatible apps, which can be used in the smartplay infotainment system. Few mirrorlink compatible apps are Rockscout and Sygic.

      Reply this comment
  4. Naveen Rajappan
    #4 Naveen Rajappan 4 August, 2016, 10:54

    Hi all let me know how to configure note 4 with ertiga zxi plus

    Reply this comment
  5. Megs
    #5 Megs 20 August, 2016, 16:13

    Is the screen of the infotainment system scratch proof or we have to put any screen guard?

    Reply this comment
  6. jackson
    #6 jackson 28 August, 2016, 16:29

    Hi ,

    I want to enable video on driving , at-least my co passengers find it usefull on long dive , how can I do that?

    Secondly what is the screen resolution for the smartplay and what video formats does it support , 720hd videos could not be seen.

    Reply this comment
  7. Ajay
    #7 Ajay 21 September, 2016, 18:53

    Very diappointed
    Which video format does baleno apple smartplay screen support . And the.big irony is that even the service provider and attender executive dont know about it.
    According to them MP4 720 will support but itz not working. Itz full of mash up

    Reply this comment
  8. Ajay
    #8 Ajay 21 September, 2016, 18:54

    Which video format does baleno apple smartplay screen support . And the.big irony is that even the service provider and attender executive dont know about it.
    According to them MP4 720 will support but itz not working. Itz full of mash up

    Reply this comment
    • Arjun
      Arjun 30 October, 2016, 06:13

      In my Ciaz, it supports 640×360 resolutions videos. And the video is not displayed once the handbrake is released, While the audio plays in the background.

      Reply this comment
  9. Harshad Hapani
    #9 Harshad Hapani 23 September, 2016, 08:03

    my Samsung Galaxy Note 5 do not mirrorlink with the Suzuki Smartplay. Suzuki know this. The local dealer is very frustrated about it as the mirrorlink equivalent for iPhone works fine. But not Android. If being able to use the apps on your phone is important to you while you drive, think twice before buying this car.

    Reply this comment
    #10 MAHESH KARKI 27 September, 2016, 06:50

    Very nonsense…. Nexa not updated Navigation system..

    Reply this comment
  11. Raghu
    #11 Raghu 18 October, 2016, 11:48

    Hi, I have an ertiga VXI facelift. Can the ertiga zxi -smartplay-infotainment-system be fitted to the XVI as replacement ?

    Reply this comment
  12. Naveen
    #12 Naveen 30 October, 2016, 18:31

    Hi all I have ertiga zxi plus and galaxy note can I watch video on ertiga smartlink play

    Reply this comment
  13. Hrishikesh
    #13 Hrishikesh 5 December, 2016, 14:34

    Is their any other alternate option to mirrorlink as I have Asus Zenfone 3 which is not their in the list of mirrorlink. Or can our phones be added to this list??

    Reply this comment
    #14 BABA AUTOS 8 December, 2016, 11:02

    Hi,Present only 1Radio station is working (Vitara Breeza Zdi+) and one more car navigation system routes and places are not showing during use the navigation system (Vitra Breeza Zdi+)

    Please contact with us on 8872013211,8872013032,9464850650

    Reply this comment
  15. Govind
    #15 Govind 9 December, 2016, 15:19

    Last week I did installed Pioneer F80BT system in my new Ertiga VXI Automatic. Best performance with Android Auto and my mobile is connected fully with USB 2 and USB 1 with any USB memory including 500 GB portable HDD. Plays all movie format MP4, VOB and AVI. Best of it the video continue to play even during driving. Also Navigation directly from Google. Coated 50000 directly with Maruti dealer

    Reply this comment
  16. sacha
    #16 sacha 13 January, 2017, 09:41

    Does smart connect works wit samsung note 3 neo set

    Reply this comment
  17. Anil Bajpai
    #17 Anil Bajpai 25 January, 2017, 08:50

    The smart play system is a wastage of money, considering its outdated MAP data for navigation.
    its last released MAP data is almost 1 year old (released in Mar 2016) and even at that time the actual changes in highways and city roads were not upto date. i have personally experienced this, the highways which are more than 5 years into existence are also not marked correctly. it has made me land into trouble on many occasions.
    worst part is that MARUTI is not bothered about its updation.

    better use some google device or a retrofit system which will give better results at much lesser cost.

    Reply this comment
    #18 MAHESH KARKI 6 March, 2017, 06:10

    My S Crosss Car Smartplay Infotainment System got dust behind screen, I requested Maruti authorized service dealer Kataria Ahmedabad but they ignore to clean it due to warrantee .

    Anybody have idea how can remove dust from behind screen.

    Reply this comment
  19. Manish
    #19 Manish 15 March, 2017, 08:00

    This can fit in shift zxi

    Reply this comment
  20. Menon
    #20 Menon 3 April, 2017, 01:20

    Iphone 7 not getting connected, whereas other phones were getting connected without any problem

    Reply this comment
  21. Laksh
    #21 Laksh 15 April, 2017, 05:07

    How to unlock car devices

    Reply this comment
  22. Sujay
    #22 Sujay 17 April, 2017, 07:53

    Does the apple car play app work with 5/5c/5s? I wish to have the Google maps display on the car screen.

    Reply this comment
  23. Kiran Kumar
    #23 Kiran Kumar 7 May, 2017, 13:03

    Our car screen guard had some crack.can we know that how can we change that

    Reply this comment
  24. Kiran Kumar
    #24 Kiran Kumar 7 May, 2017, 13:05

    Our car media player screen guard had some crack.can we know that how can we change it.

    Reply this comment
  25. Kiran Kumar
    #25 Kiran Kumar 7 May, 2017, 13:08

    Our car media player screen guard had some crack.can we know that how can we change that

    Reply this comment
  26. Kiran Kumar
    #26 Kiran Kumar 7 May, 2017, 13:12

    Our car screen guard had some crack.can we know that how can we change that

    Reply this comment
  27. Harshit patel
    #27 Harshit patel 15 May, 2017, 18:37

    from where i get maruti infotainment system ? price?

    Reply this comment
  28. Ajith
    #28 Ajith 18 May, 2017, 02:37

    Need car sterio in thiruvanthapuram

    Reply this comment
    • raajselva
      raajselva 14 September, 2017, 06:55

      I am planning to sell my baleno alpha smartplay infotainment syatem my mobile no.9944499990

      Reply this comment
  29. DJ
    #29 DJ 28 June, 2017, 06:16

    What is the pre amp output capacity of the stock Head unit of Ciaz Delta sound system(non-touchscreen system)?
    And howmany pre outs are equipped in it?

    Reply this comment
  30. SuzukiNorway
    #30 SuzukiNorway 3 July, 2017, 09:14

    How about DAB+ upgrade? is that possible? or is there a module than can integrate with the headunit?

    Reply this comment
  31. Hemant Mistry
    #31 Hemant Mistry 12 July, 2017, 10:14

    may i link samsang note3 neo with S Crosss Car Smartplay? any idea.

    Reply this comment
  32. Joshi
    #32 Joshi 13 September, 2017, 03:14

    I have ertiga vxi can it is possible to fit this smartplay stereo in vxi model and what is a Price

    Reply this comment
  33. Chauhan nit
    #33 Chauhan nit 27 October, 2017, 12:36

    Can it works in baleno delta

    Reply this comment
  34. Himanshu
    #34 Himanshu 11 November, 2017, 16:24

    I have scross 1.3 , i have been missed my navigation system data SD Card….. Then how to do….. Plzzz suggests me…. The suzuki service centre people…. Suggested me to buy a new SD card which… Is for Rs 10000 so….. Plz suggest me what to do..

    Reply this comment
    #35 nIKHILKUMAR 23 February, 2018, 12:02


    Reply this comment
  36. Sukh
    #36 Sukh 14 March, 2018, 08:55

    My desire car touch glass is broke how can i change it ?

    Reply this comment
  37. Hiren
    #37 Hiren 5 April, 2018, 15:42

    My Navigation system not working.wrong position show.

    Reply this comment
  38. Dipak
    #38 Dipak 23 July, 2018, 11:31

    I brought a scross zeta…where the infotainment system is pre installed.And i brought the car since one month.And when today i go for a drive after few days,i suddenly seen that some fogg or vapour type gases are inside the display of this system which not gone.Then when stop my car nd also shutdown ac…it will disappeared automatically slowly.So is this a problem.And why it happened ..plz tell me.

    Reply this comment
  39. Murari
    #39 Murari 6 November, 2018, 20:11

    Recently buy s cross zeta
    I am using mobile “Redmi note 5 Pro”.It is not connect with player. This smart infotainment system is not supported
    I am not able to run this app (android auto) same error is reflect…

    Please solve my problem…

    Reply this comment
  40. DD
    #40 DD 14 December, 2018, 08:41

    Is any remote control for this device available in market??

    Reply this comment
  41. Saheer NK
    #41 Saheer NK 17 December, 2018, 08:22

    Can i connect my LG G6 with this…??
    Pls reply fast

    Reply this comment
  42. Ak
    #42 Ak 6 February, 2019, 18:07

    What is the audio output WATT RMS of this SMARTPLAY INFOTAINMENT SYSTEM and all hardware details. And which brand speakers installed in s cross and their capacity . I can’t find these details anywhere please suggest

    Reply this comment