Videocon D2H HD Digital Set Top Box Review

  • Overall Rating

  • Performance

  • Features

  • Price

Price: ₹ 2020

Key Specs

    HDMI, USB, AV Connection, RF Remote

Pros: RF Remote, HD Channels, Recording options

Cons: None

Bottomline: Whether you are planning to buy a new or want to upgrade your existing D2H connection, D2H HD Digital STB is a perfect choice. With amazing picture and sound quality, the RF remote makes it an excellent combo.

Your TV experience has been changed from CRT to LED and 4K TVs, now it’s time to revolutionize the connectivity. Videocon, which is already in the digital set top box business, recently announced, its HD set top box to offer not only the clear picture and awesome sound also several more advanced features. 


Unlimited Recording 

The new HD Set Top Box supports recording, enabling you to record any programme and watch that later. You can record a Live TV programme or you can even record a scheduled programme. Simply connect a USB to your STB and go to the recording mode to record live or scheduled programme, and it’s done. Now you have the recorded programme with you to watch it later at leisure.  

You can even record any programme by its title. Manually set the recording for any particular TV programme, also set the timing for the recording so that you do not miss a single minute of the programme. 

Once the recording is done you can watch the programme as like you play a movie. Yes, you can rewind or forward any recorded programme up to 32 times the normal speed. 

The pause button is also there for quick recording, it let you pause the live programme and then watch it later at your convenience. 


Radio Frequency Remote

Videocon D2H HD Digital Set Top Box RF Remote

The HD STB comes with radio frequency remote, meaning you are free to operate the STB from any corner of the room and sometimes when you are out of the room even. Change channels or adjust volume, without pointing it at the STB. The RF remote can be pointing in any direction and will work even if there is an obstruction in front of the STB. 


Remote has several quick action buttons to ease your life including Mosaic, Video on Demand, Radio and Active.

Existing Videocon users know about these buttons and for non D2H users Mosaic -here you get categories of various available channels such as HD Channels, Movies, NEWS, Sports, etc.

Video on Demand, as the name suggests, you can demand your loved videos.

Similarly, Radio enables you to enjoy various radio channels and Active offers different services to choose from. 


Distraction free entertainment 

You love a particular programme but hate breaks or advertisements or wants to skip certain parts of a programme. Videocon D2H lets you skip that part and enjoy distraction free entertainment.

22 Comments so far

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  1. Gurusamy
    #1 Gurusamy 16 December, 2017, 07:19

    Videocon D2H has the very worst ever Customer care and service for customers.
    When we file complaint (voice customer care) they don’t respond properly and they never respect a customer properly.
    For getting the D2H ready it took 5 working days for them to fix as the service guys did not turn up. They came after several escalations.
    Very poor customer service.

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  2. Deepak
    #2 Deepak 18 February, 2018, 12:27

    Worst ever d2h service .my six month package costing Rs.1200 include zero sports channel. For every sports channel u have to pay extra.

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  3. Prashant
    #3 Prashant 21 April, 2018, 04:51

    Worst service of this Videcon D2H. Never purchase any product of videocon group.
    These people are not deals with customer.

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  4. Hima
    #4 Hima 27 April, 2018, 03:22

    Two weeks I have called them continuously to uninstall and install d2h from old house to new house. They will take complaints and themselves close it as resolved with out ur notice. Almost 10 times I have given complaint.
    Nodal officer numbers does not work.
    If u face any problem Like signal not available they charge to resolve the issue.
    Overall worst customer service

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  5. Prem Phartyal
    #5 Prem Phartyal 13 May, 2018, 05:03

    Videocon D2H has the very worst ever Customer care and service for customers.
    When we file complaint (voice customer care) they don’t respond properly and they never respect a customer properly.
    For getting the D2H ready it took 15 working days for them to fix as the service guys did not turn up. They came after several escalations.
    Very poor customer service.

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  6. Mala
    #6 Mala 25 June, 2018, 12:45

    very worst service every month i have to register complaint for recfication of error fed up with this serive pls dont buy this product they are making customers fool

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  7. Pratap
    #7 Pratap 5 September, 2018, 14:58

    I agree with this comment by other customers that “Videocon offers worst customer care” I have ordered remote for setup box and though I repeated order twice , and though each time customer care person promised delivery in 24 hours still no delivery.
    Besides this whenever we call Videocon customer care they will keep the customer waiting (standard reply: Line pe bane rahiye) this is most frustrating as one wastes a lot of valuable time just by waiting for customer care person to reply.
    I am really disappointed being customer of Videocon

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  8. Khyathi
    #8 Khyathi 8 September, 2018, 07:30

    Great thing about Videocon is India’s worst service is provided only by Videocon. Customer care executive don’t even respond properly n they don’t even value the time n money of the customer. I had a issue with the signals 10 days after registering the complaint technician came to solve the problem that to after calling them continuously. Even after solving the issue problem repeated just after 2 hours. I tried to talk with the superiors but the customer care executive guys put my call on hold almost for an hour after waiting for an hour they didn’t connect my call to their superior. I got fed up with their behaviour n hung up the call. Till now my issue didn’t get solved. This didn’t happened only with me. Everyone who is using Videocon service in my area has the same issue with the signals. A fair suggestion to someone who is looking to use Videocon service don’t even think about this d2h service just opt some other d2h service which cares n values customers time n money

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  9. Arun
    #9 Arun 26 October, 2018, 07:05

    Third class customer care and worst service. If you can afford 500 to recharge and 500 to pay to technical team for rectifying signal issues then you may go far videocon d2h.

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  10. Punith
    #10 Punith 11 November, 2018, 07:16

    Customer service is worst. They will tell we will resolve the issue in 24 hours and 4 days now and no response.

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  11. Aamir
    #11 Aamir 21 November, 2018, 19:31

    Very first thing about reviews on this website for Videocon D2H, all the positive reviews on this website about the product and services are posted by their own employees as most of them talks about the picture quality, low cost and good service. Inspite of these positive reviews which are fake makes it rate it for low than 2stars.

    Coming to my point in perception, My customer Id is 187586917. I have recently shifted from one location to other asked for relocation, technician fixes the appointment and never reaches the place for installation and rejects your call if you call and to your surprise if you check with customer care they charged you Rs 450 as the technician has registered fake complaint, this has happened twice and it is lying for last 3weeks, I am chasing customer care and techician since last 3days and getting no help, engineers say that pin code does not falls im their area and disconnects. Customer service team everytime has a new excuse and they are working on it.



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  12. Sonali
    #12 Sonali 2 March, 2019, 12:15

    Too much bad service, call many times but did’t support from d2h

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  13. Rajesh
    #13 Rajesh 7 March, 2019, 11:02

    really a very bad service, to get connection refixed this guys are taking heel lot of time.

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  14. Satish
    #14 Satish 10 April, 2019, 13:27

    100% I agree with worst customer service

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  15. Satish
    #15 Satish 10 April, 2019, 13:29

    Worst customer service, Never go for D2H, You will have hell a lot of issues and the customer service is the worst

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  16. bhagya
    #16 bhagya 18 April, 2019, 07:13

    Cannot get in touch with their customer care service. No support on their website.
    They block your calls if you try to get help landline. Rude communication from their customer representatives. Worse service provided. No satisfactory solution provided even if you get in touch with them. They ask you to pay 200 RS for engineer visit if the problem is from their side. Not recommended at all.

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  17. Kudumb
    #17 Kudumb 29 April, 2019, 10:21

    Hd set-top box not good. Output only stereo not 5.1 sounds

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  18. Zafar
    #18 Zafar 18 May, 2019, 12:39

    I am the consumer of Videcon D2H for around 10 years, with following details:
    Customer ID:67931144
    Name: Zafar Abbas
    Last recharge date: 24th April 2019
    Recharge upto : 18th July 2019

    I am facing an strange error as below:
    From DSS Persistent Message
    DSS BBCL your account has ran out of balance. Please recharge your account as soon as possible.
    This error is occupying the whole screen and not allowing us to watch any channel from beginning of this month ie. May 2019.
    I have called customercare multiple , around 30, times, but they are unable to support over call. They insited me to file the complaints everytime, which will cost RS. 250, as I am using product out of warranty. After that, I have filed complaints mutiple times, but either no one is visiting our place or even after visit no resolutioj is coming from the techician. The complaints are in COMPLETED status now, though issue not resolved yet.

    I am still not able to watch the channels. I have lost watching the IPL and hoping will loose watching World cup too.

    I am fully disappointed by the customer care support provided over helpline number 9115691156. I have found that they don’t know anything and sitting ther just to register complaints only. None of them, including supervisors, has basic knowledge of the product and trobleshooting. They are non-supportive and used to cut the call in the middle of the discussion. Every time,when I called them , the executive has same question that what issue I am facing. I am not sure, how these guys are working. They don’t have issue record, call records, resolution record.. nothing. They are not tracking the progress of the complaints and hurrying in closing the complaints without verifying from consumer. The service is pathetic. I am hopeles and made my mind to leave D2H soon.

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  19. Govinda
    #19 Govinda 2 August, 2019, 10:15

    Third class service provider ever I seen. Not able to solve customer problems quickly… And help line service is paid and it is not good.

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  20. R K
    #20 R K 28 September, 2019, 14:04

    The worst service awards goes to videocon d 2h service. If you ask something they will say, can’t say. Even it is related to your account.
    The biggest mistake by me.

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  21. Priyank
    #21 Priyank 4 March, 2020, 19:43

    Keep away fraud company devices are of poor quality. Try to mint money with replacement. Charges for service not provided. Fraud company

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  22. shtaware
    #22 shtaware 12 April, 2020, 09:56

    Worst customer service, Never go for D2H. Wait of time to call D2H customer care

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