Revolutionizing Business Automation: Newgen Software's NewgenONE Platform

In the rapidly evolving landscape of digital transformation, Newgen Software has introduced the NewgenONE platform, aiming to redefine business automation. With over thirty years of industry experience, the NewgenONE platform seeks to offer rapid and scalable enterprise-wide automation solutions, catering to a diverse range of industries and processes.

Unified Automation for Diverse Processes

Simplifying processes is a fundamental goal for organizations, whether dealing with basic workflows or complex document-centric operations like compliance monitoring or customer onboarding. The NewgenONE platform responds to this need with a unified approach, capable of efficiently automating workflows across all tiers of operations while maintaining security and compliance standards.

Comprehensive Solution to Business Challenges

Leveraging their extensive industry insights, Newgen Software has developed the NewgenONE platform to comprehensively address the challenges encountered by businesses. By encompassing various operational aspects and customer journeys, the platform offers solutions supported by a robust integration, governance, and security framework.

Several distinctive features set the NewgenONE platform apart

Content Management Capabilities: Boasting a strong record in enterprise content management, the platform supports massive ECM deployments, handling billions of documents, millions of users, and hundreds of millions of customers. NewgenONE empowers businesses to centralize content, processes, and communication in a single, efficient platform.

Full Stack Development: The platform empowers users to define data models, design interfaces, develop processes, create customer-facing mobile applications and portals, and customize dashboards according to specific business requirements.

Robust Integration System: Recognizing the value of consolidation, NewgenONE offers a robust integration ecosystem, enabling seamless incorporation of existing IT infrastructure with its capabilities.

Enhanced Collaboration: Bridging the gap between business users and IT teams is a common challenge. NewgenONE addresses this by offering low-code capabilities, allowing users to construct applications aligned with their requirements, fostering collaboration and accelerating development.

New-Age Capabilities: The platform embraces modern technologies like Robotic Process Automation (RPA), Artificial Intelligence (AI), low-code development, intelligent process automation, content services, and data science, all of which contribute to digital acceleration for businesses.

Elevating customer experiences remains a core priority. NewgenONE streamlines end-to-end customer journeys, enabling self-service options, and personalizing interactions for meaningful engagements across touchpoints.

In the dynamic business landscape, agility is essential. NewgenONE empowers businesses to manage requests, exceptions, escalations, hybrid workforce productivity, security, auditability, compliance, and transactional accountability.

The NewgenONE platform equips businesses to stay competitive by providing insights to optimize day-to-day operations. Through AI and advanced technologies, it identifies new business opportunities and products, fostering innovation.