Role of IoT, AI & NLP to Provide a Whole New Experience

by December 9, 2021 0 comments

Optimisation, comfort, sustainability, and scalability have been the standard parameters behind every improvement or tech disruption. Today’s world is rapidly adhering to the Industry 4.0 model, and with drastic shifts in consumer behaviour, newer technologies are the need of the hour.

Benefits That IoT, AI and NLP Provide to Businesses

Seamless Virtual Commerce

With COVID-19 dictating a more cautious normal, mundane activities like shopping or even essential ones like meeting your doctor’s appointment or picking out a new place of residence have become truly arduous tasks. Virtual commerce platforms started to facilitate human interaction and activities in a safer manner, but other features like increased comfort became apparent with use. Using a combination of VR, AR, IoT, AI, and NLP, virtual commerce is a true game-changer.

Pulkit Ahuja, CEO & Founder, Proxgy

Pulkit Ahuja, CEO & Founder, Proxgy

Automating Redundancy

A number of redundant tasks in manufacturing or any operations tend to consume a lot of valuable resources. However, on using IOT sensor machines powered by AI algorithms, redundancy can be eliminated, for example, Manufacturing Robots. On the other hand combining NLP, AI, and deep learning models, automation of redundant tasks improves the efficiency of spam filters. On a grander scale, NLP models help perform sentiment analytics of the consumer data collected.

Enhanced CRM

NLP and AI-powered chatbots have become indispensable CRM tools. A voice-automated chatbot(s) is the latest development. They have proven to be a true game-changer. 24*7 availability, omnichannel communication, and neural networks that provide question suggestions and prompt answers make them pivotal tools in any CRM toolkit/software suite.

Efficient Risk Management

Operating with NLP and AI-powered predictive data model provides businesses with a clear picture of the businesses’ current holding. The more effective the model is, the more precise business analytics can be performed. This would enable businesses to acquire valuable insights from predictive analytics. This can result in creating more foolproof market strategies. Operational costs can be significantly reduced by using IoT powered manufacturing equipment, meters, sensors, and other SMART devices.

Scalability & Sustainability

Today’s consumers wish to control almost every aspect of their daily routine with a few keystrokes on their mobile phones. Automating trivial talks provides them with the focus and energy to concentrate on more productive errands or activities. Consider every device, appliance, or piece of equipment powered by IoT, AI, and NLP. This would create an IoT ecosystem that performs operations at the most optimal capacity, with the customer/consumer having the power to control every process. Businesses can grow their platform in a virtual environment without having to sacrifice revenue on physical constraints. Industries & warehouses can be completely automated and valuable manpower resources can be redirected and deployed for more intricate tasks. Adapting and evolving to the more optimised technology is simply the next natural step towards sustainability and progress.

Regardless of how remarkable the current technological developments are, it is prudent to remember that these technologies have not reached their prime, and we have yet to capitalise on their full potential. But with each new day, prospective companies bring forth more innovative and effective solutions; it seems that the day their full potential is realised is not too far ahead.

Author: Pulkit Ahuja, CEO & Founder, Proxgy

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