S.M.I.L.E Microfinance's BR.NET Implementation

The Problem: The current IT system was decentralized and had to be converted to a centralized system and the legacy systems had to be automated. A Core Banking System(CBS) had to be implemented to integrate the business processes of every functional department. There were problems in the manual consolidation of a report at the head office due to decentralized databases, manual handling of MIS reports, and the difficulty in tracking customer & loan insurance business manually.

The Solution: A "Bankers Realm NET" product was deployed, which mapped several key business processes. Firstly, it had a "Group Lending System" which supports the business process and decision making for JLG model of microfinance institution. Secondly, it generates daily reports for operational activities. It also generates MIS reports for organization strategy and decision making. Finally, it also has an insurance system integrated to handle Loan & Life Insurance, mapped to the customers of the microfinance. It is notable that the entire product was rolled out to 150 branches, making them operational in just a single phase.

The Result: After implementation, there has been centralized monitoring of all branches. No time or effort needs to be taken to generate consolidated reports of all 150 branches, as all the data is readily available through the system. 50% of MIS human resources cost has been reduced due to this project.