How SBI Created the Mobile-Friendly Version of Its Internet Banking Portal

The Problem: SBI customers were not able to have a pleasant browsing experience on their mobile devices on the internet portal (https://www.onlinesbi.com) due to the panning required and longer download times. Moreover, the limited bandwidth, screen size and resolution on smartphones required a customized solution that could provide the website's functionality on the go.

The Solution: "Mobile OnlineSBI" is the mobile version of SBI's internet banking portal which is compatible with major mobile browsers and displays on mobile browsers quickly with minimal bandwidth requirements. A combination of xHTML,JSP,CSS and JQuery were used to develop both static and dynamic pages. While offering a simple and clean layout, the website also implements top security measures such as 256 bit SSL encryption to protect communications. Features such as payments & transfers, recurring deposit, fund transfer etc is now offered on this site.

The Result: Customers will be awed by the simple and intuitive mobile banking experience, and will be able to manage their finances on the move. Number of transactions through internet banking has gone up, resulting in lesser footfalls at branches.